DONNELL
CREPPEL
*********@****.*** 504-***-****
Lacombe, 70445
WEBSITES, PORTFOLIOS, PROFILES
www.linkedin.com/in/donnell-creppel-436629280
SKILLS
Communication Research
Analytics Microsoft Office
ICD-10-CM ICD-10-PCS
CPT/HCPCS Medical terminology
3M Encoder HIPAA Compliance
AHIMA Code of Ethics Time Management
Security Protocols Adaptability
Analytical Skills Confidentiality Maintenance
Critical Thinking Organizational Skills
Computer Literacy Decision Making
Interpersonal Skills Problem Solving
Attention to Detail Effective Communication
Telephone Etiquette
PROFESSIONAL SUMMARY
Ambitious recent graduate with strong organizational and communication skills, as well as an aptitude for technology. Highly adaptable, fast learner, who is ready to apply knowledge and skills to any challenge.
PROFESSIONAL EXPERIENCE
SECURITY DISPATCHER Ochsner Health System 01/2023 - Current Solicit and document information needed from callers to determine level of security assistance and then to dispatch officers to assist callers Answer routine and emergency calls for security assistance while obtaining all necessary information required while dispatching security officers to calls for service as well as making notifications to on duty security officers Respond to all emergency situations, all types of Hospital/Clinic codes at any given time, monitors Hospital/Clinic video screens, maintains security log and all associated computer entries
Answer calls using standard company greeting while exhibiting professionalism and politeness
Create training materials specific to security region Handle all calls and on-call for security and emergency preparedness for main campus and regional clinics as well as notifications for security incidents and emergency preparedness issues.
911 DISPATCHER St. Bernard Sheriff's Office 05/2003 - 05/2016 Answered incoming non-emergency and emergency calls made to 9-1-1 center, and also relay information to deputies in field, as well as other first-responder agencies Monitored and tracked status and location of patrol deputies at all times Operated NCIC and researched sensitive personal information Was also responsible for maintaining HIPAA compliance and other laws regarding confidentiality of sensitive information.
EDUCATION
Purdue University Global 10/2023
Medical Billing/Coding Certificate
• 3.2 GPA
Relevant Coursework:
• Medical Terminology
• Survey of Human Structure and Function
• Diseases of the Human Body
• Medical Insurance and Billing
• Reimbursement Methodologies
• Medical Coding I
• Medical Coding II
• Pharmacology
• Legal Aspects of Health Information
• Billing and Coding Practicum
National Society of Leadership and Success Member
CERTIFICATIONS
CCA
MCBC