Seeking employment in retail and administrative industries.
Resume:
Renee L. Reeves
Cedar Park, TX, *****
*****@******.***
QUALIFICATIONS SUMMARY
Service industry professional experienced working in administrative, cosmetology, and retail environments. Dependable, detail oriented, and committed to quality customer service.
· General Accounting · Skin Therapy/Makeup Artistry · Filing
· Word Processing · Customer Service/Relations · Reception
· Web Design/Social Media · Computer Operations · Sales
ESTHETICS PROFESSIONAL EXPERIENCE
Alchemical Seer, Cedar Park, TX August 2021-Present Esoteric Astrologer, Tarot Reader, and Reiki
· Reiki services for individual client healing sessions with emotional, spiritual, lifestyle, and diet coaching
· Esoteric career, natal, Ba Zi, and tarot readings online for individual clients with charms, tarot decks, crystals, and mindful meditation
Ending Pay: Based on services performed (variable)
The “E” Girl LLC, Cedar Park, TX June 2010 - June 2017 Manager/Cosmetician
· Perform makeup artistry for makeover, wedding, music video, fashion show, and special events
· Administer various spa services at our suite within Jamila Salon and Spa
· Establish clientele and build networks via trade shows, Cedar Park Chamber of Commerce, and local advertising
· Construct online presence through Facebook and website
· Complete office paperwork, book keeping, and inventory Ending Pay: Based on services performed (variable)
RETAIL PROFESSIONAL EXPERIENCE
Whole Foods 365, Cedar Park, TX October 2020-January 2021 Seasonal Part Time In-store Shopper
· Provide superior customer service and attention to customers face to face or via app interface
· Listen to and identify customer needs to recommend optimal product selections working quickly to pick and stage orders while communicating and replacing out of stock products
· Restock supplies, process daily inventory walks, and perform equipment temperature checks
· Assist Team Members and Team Leads by stocking product from truck to shelves in produce, grocery, dairy, and frozen departments while helping with department recovery
· Date rotation with products donated to food bank and package orders at cash wrap
Ending Pay: $15.00 per hour
HEB, Westlake Hills, TX April 2019-October 2020
Part Time Curbside Personal Shopper/Order Retriever
· Politely and promptly verify special order instructions, add ons, and shopping exceptions
· Recommend, select, and assist customers with out of stock product by offering substitution or refund
· Process orders through HEB iPhone FAST app, stage orders for delivery pickup, and notify customers via SMS text or email message of order completion
· Order retrieval from staging with delivery to customer's car for pickup and checkout payment
· Assist Department Lead with delegation of order execution for shop and/or retrieval tasks to improve productivity
· Perform 6-12 total shops per hour and half via store section (frozen, bulk, grocery, drugstore, etc.) with emphasis on various metrics for speed and efficiency
Ending Pay: $13.71 per hour
Instacart (Whole Foods Domain/HEB Far West) September 2018-April 2019 Part Time In-store Shopper
· Politely and promptly respond to customers with food selection, inquiries, and order customization requests via app interface in high/low volume
· Verify items on order are accounted for and accurate
· Recommend, select, and assist customers with out of stock product by offering substitution or refund
· Process orders through cashier/checkstand via supplied Instacart debit card, stage orders for delivery pickup, and trouble shoot with assistance of Shopper Happiness
· Receive feedback on speed and efficiency of completed orders
· Utilize Slack app for Instacart team communication
Ending Pay: $7.25 per hour plus service bonus (shared tip pool)
CAREER BREAK
Sabbatical June 2017-September 2018
· Extensive DIY home improvements for 30 year old house
· Care for step father due to retina and cataract surgeries
· Xeriscape of property and organic gardening with a focus on entomology, ecology, and pollinators (bees, Lepidoptera, etc.)
· Raising Eastern Black Swallowtail from caterpillar through chrysalis to butterfly release
· Build screech owl nest boxes; we house up to six in our trees on our property
EDUCATION
International School of Reiki, Staten Island, NY, July 2023
Usui Western Lineage Level 1, 2, and 3 Master Degree
The Academy at Austin (Paul Mitchell Partner School), Pflugerville, TX, May 2009
Esthetics Licensure (#1446048 Expires Oct. 2025), Valedictorian
Austin Business College, Austin, TX, July 2001
Legal Admin. Specialist/Associate's Degree in Office Technology, Gamma Beta Phi
Leander High School, Leander, TX, June 1997
High School Diploma, Leander Color Guard
GROUPS
Cedar Park Chamber of Commerce, Cedar Park, TX, January 2011-January 2012 Member
MAC Pro Cosmetics, January 2012-January 2013
Member
Gamma Beta Phi Honor Society, August 2000-July 2001 Member
CERTIFICATIONS
Dallas/Arlington Trade Show Participation, May 2010 & 2012
Les Nouvelles Esthetiques & Spa with Dermascope
Skin Peeling Treatments Certification, April 2012
Glymed Plus
Skin Care Product Excellence Certification, March 2009-2011
Dermalogica
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