MEGAN GUTIERREZ
***********@*****.***
**** * **** * **** Falls, ID 83301 (H) 505-***-**** ***********@*****.***
Professional Summary
Highly capable Sales Consultant offering a solid background in developing and maintaining accounts by providing consistent, high-quality advertising services. A talented manager and team builder with proven project management and administrative supervision skills. Enthusiastic about serving customers needs.
Skills
Certificate in Baking/ Certificate in Professional Cooking/ ServSafe
Certified/ ServSafe Alcohol Certification/
Pro Start Teacher Certification -ProStart 1 & 2 certified
Certified Food Service Manager Tulsa OK, Health Department
Experience
Sales Associate 04/2023 to Present Clear Lakes Country Club - Buhl, ID
Directly assist all professionals with all aspects of the golf operation. Schedule tee time appointments, check-in golfers, greet customers, answer the phone, run the cash register, set up sales displays and collect payments. Accountable to see that all cart personnel completed their assigned duties.
Account Executive 05/2012 to 8/2022 Shamrock Foods Company – Twin Falls, lD
Serviced established accounts on a consistent basis to maintain strong revenue
and customer relationships.
Created expense and income reports to understand trends and adjust strategies for changing markets.
Demonstrated products to customers on-site, toured facilities and offered
ongoing support to maintain solid connections.
Prepared accurate price quotes and coordinated contracts to complete sales. Consulted with customers to understand their desires and suggest the best products to meet their needs.
Assistant Manager 01/2008 to 05/2010 LongHorn Steakhouse – Tulsa, OK Addressed and resolved customer inquiries,complaints, and engaged with customers to ensure satisfaction.
Coordinated work handoffs and schedules with other Shift Managers. Communicated regularly with the management team concerning all aspects of sales, customer feedback, and associate performance.
Collaborated with the store manager to direct and delegate work
assignments. Ensured execution of plans and strategies across the store. Set expectations and modeled excellent service by projecting a positive attitude and enthusiasm toward the job, company, and customers.
Assisted the General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance.
Assistant Manager 05/2007 to 02/2008 Paradise Bakery and Cafe – Chandler, AZ Developed and maintained effective working relationships with team members, management, and customers.
Ensured all customers received friendly, quick, and efficient service. Coached, trained, recognized, and managed all aspects of performance for store associates and developed a bench of talented workers.
Attended store walkthroughs with the management team and followed-up on directives and recommendations.
Education
Bachelor of Science: Hospitality Restaurant Tourism Management May 2007 New Mexico State University - Las Cruces, NM
Associate of Science: Culinary Arts Dec 2005 CNM Main Campus Student Services Center (SSC) - Albuquerque, NM
High School Diploma: General Dec 2001 Silver High School - Silver City, NM GPA 4.0
Awarded Honors