Medical Assistant Patient Care
Resume:
Professional summary
Medical Assistant in clinic and or hospital setting. Preferably back office, but open to both. Excellent communication skills and customer service experience 10+years. Proficient in medical documentation, phlebotomy, and medication management, with a proven track record of reducing discrepancies and enhancing patient care. Committed to maintaining high standards of care and fostering a safe and supportive environment for all patients.
Employment history
California Recovery Center Certified Medical Assistant Roseville, CA Feb 2023 - May 2024
New Dawn Treatment Center Medical Assistant NOC Roseville, CA Dec 2022 - Feb 2023
Amani Morrar
Medical Assistant
Antelope, 95843
***********@*****.***
Audit daily medication logs, ensuring accurate records and resolving discrepancies promptly. Oversee operations of detox, residential, and PHP/lab houses, maintaining high standards of care. Conduct regular bedside checks during NOC shift, ensuring client safety and well-being. Administer morning medications to detox and residential clients, ensuring compliance and proper dosage. Conducted regular patient assessments, identifying needs and coordinating with healthcare teams to ensure optimal care.
Implemented strict medication management protocols, reducing discrepancies by 20% through meticulous auditing and record-keeping.
Worked closely with multidisciplinary teams to maintain seamless operations across detox, residential, and PHP facilities.
Engaged actively with clients during NOC shifts, ensuring their safety and well-being through regular checks and timely interventions.
Prepared and executed morning medication passes efficiently, ensuring accurate dosage and timely administration for detox and residential clients.
Facilitated seamless collaboration between healthcare teams, enhancing patient care coordination and improving treatment outcomes.
Conducted bedside checks and wellness assessments for detox and residential patients, ensuring safety. Managed and documented patient medications, maintaining accurate records in EMR system. Performed regular wellness checks and prepared detailed logs for seamless shift transitions. Supported patient recovery by observing medication administration and providing necessary care. CareMore Medical Group Temp Medical Assistant -Flu Clinic San Jose, CA Aug 2022 - Dec 2022
Newark Wellness Center Temporary Medical Assistant Newark, CA Nov 2021 - Feb 2022
QTC Medical Group Medical Assistant Fremont, CA Apr 2021 - Oct 2021
Stanford Health Care ValleyCare Medical Assistant Float Pool Dec 2019 - Apr 2020
Administered vaccines to elderly patients, ensuring comfort and safety, reducing wait times by 20%. Covered flu clinic operations, maintaining high standards of patient care and efficiency. Collaborated with healthcare team to streamline vaccination process, enhancing patient flow and satisfaction.
Efficiently managed patient flow at flu clinic, delivering timely vaccinations and improving overall patient satisfaction.
Maintained accurate patient records and vaccine logs, ensuring compliance with medical standards and minimizing errors.
Performed in-office procedures and patient care, ensuring accurate vitals and efficient triage. Streamlined patient scheduling and insurance verification processes, reducing appointment wait times by 20%.
Analyzed patient vitals and lab results to assist in accurate diagnosis, improving patient care efficiency. Worked closely with medical team to ensure seamless in-office procedures and patient triage, enhancing overall clinic workflow.
Meticulously performed blood draws and lab orders, ensuring high accuracy and patient safety. Provided compassionate patient care and support, earning positive feedback from patients and colleagues. Managed front and back office tasks, ensuring efficient patient intake and appointment scheduling. Performed lab tests, including blood draws and urinalysis, maintaining high accuracy and patient care. Administered injections, PPD tests, and conducted EKGs, consistently ensuring patient safety. Monitored vital signs and blood glucose levels, providing critical support to medical staff. Chaperoned physicians during exams, facilitating seamless patient interactions and documentation. Assisted providers with medical procedures, improving patient care and efficiency. Performed phlebotomy, ensuring accurate and timely blood sample collection. Escorted patients to exam rooms, enhancing patient flow and experience. Recorded patient vital signs, contributing to accurate medical records. Verified and scheduled patient appointments, optimizing clinic operations. Provided empathetic patient support, addressing concerns and enhancing overall patient experience through attentive care.
California Cardiovascular Consultants and Medical Associates MA to Cardiologist-Electrophysiology Nov 2018 - Oct 2019
Satellite Wellbound of Mountain View Medical Assistant Feb 2018 - Aug 2018
Windsor Healthcare of Oakland Assistant to DOR
Apr 2014 - Oct 2015
Prepared treatment rooms and ensured all equipment was ready for patient examinations Handled prescription refills and managed all appointment scheduling conflicts Scheduled hospital procedures and obtained necessary authorizations and pre-certifications Conducted insurance verifications, posted payments, and processed transactions Performed EKGs and ensured accurate EMR input for streamlined patient care Coordinated insurance verifications and authorizations, ensuring seamless patient procedures and compliance with medical protocols.
Conducted detailed EKGs and maintained accurate EMR documentation, supporting precise medical diagnoses and treatments.
Efficiently managed RX refills and processed payments, contributing to the financial and operational stability of the clinics.
Streamlined patient flow by coordinating hospital procedures and authorizations, enhancing operational efficiency and patient satisfaction.
Led insurance verification processes, ensuring compliance with medical protocols and reducing claim denials by 15%.
Worked closely with cardiologists to perform precise EKGs and maintain accurate EMR documentation, supporting effective patient care.
Prepared treatment rooms and documented patient vitals, ensuring accurate medical records. Facilitated insurance verification and data entry, improving operational efficiency. Scheduled appointments and managed patient follow-ups, enhancing clinic workflow. Ordered supplies and maintained medication inventory, supporting clinic operations. Supported Director of Rehab in high-volume facility, enhancing patient care efficiency. Prepared examination rooms, ensuring readiness for patient evaluations. Conducted patient interviews, accurately measuring vital signs for comprehensive assessments. Trained in advanced techniques and equipment usage, improving service quality. Worked closely with the Director of Rehab to coordinate patient schedules, ensuring timely and effective treatment plans.
Enhanced patient care by introducing efficient equipment usage protocols, leading to a 15% increase in treatment success rates.
Golden Gate Data Management Office Manager Newark, CA Apr 2001 - Nov 2011
Education
BA BA ENGLISH LITERATURE Bir Zeit University West Bank Palestine 1998 - Jun 2000
Courses
Phlebotomy Technician Phlebotomy Technician Certified/ Licensed (CPT1) 2020 - Oct 2020
Certified Medical Assistant Medical Assistant/Accredited 2014 - 2014
Skills
Phlebotomy (Experienced) Medical Scheduling (Experienced) Vital Signs (Expert) Injections (Expert)
Medical Records (Experienced) Laboratory (Experienced) Translation (Expert) Documentation (Expert)
Pediatrics (Experienced) Insurance Verification (Experienced) Customer Service (Expert) Typing (Expert)
Childcare (Expert) Hospital (Skillful)
Clerical (Experienced) HIPAA (Expert)
Medical Terminology (Experienced) Medical Coding (Experienced) Office Management (Expert) ICD-10 (Experienced)
Managed inventory, ordered supplies, and balanced checkbook, ensuring smooth office operations. Calculated payroll and work schedules, generating accurate reports for management. Trained, hired, and documented departmental staff, improving team efficiency and compliance. Planned and scheduled events, coordinating logistics and maximizing attendance. Provided Arabic translation for clients, facilitating communication with IRS, State Board, and EDD. Oversaw supply chain logistics, ensuring timely procurement and inventory management, leading to a 20% reduction in operating costs.
Facilitated cross-departmental training and onboarding, improving staff retention by 15% through effective team-building initiatives.
Managed payroll processing and scheduling, optimizing workforce efficiency and reducing overtime costs by 10%.
Provided multilingual support for Arabic-speaking clients, enhancing customer satisfaction and facilitating compliance with regulatory agencies.
Coordinated cross-departmental projects, fostering teamwork and achieving a 20% improvement in project completion times.
Developed detailed financial reports for management, enhancing budget accuracy and fiscal oversight. Interpretation (Experienced) Medical Billing (Beginner) Triage (Beginner) Bilingual (Expert)
Communication (Expert) Computer (Experienced)
Microsoft Office (Expert) English (Expert)
Transcription (Experienced) Front Desk (Expert)
Epic (Experienced) EMR (Experienced)
Specimen Collection (Experienced) Payroll (Experienced) Supervising (Expert) Driving (Expert)
Intake (Experienced) Behavioral Health (Skillful)
Medical Documentation (Expert) Data Management (Experienced) Long Term Care (Skillful) Assisted Living
Writing (Expert) Blood Sampling (Skillful)
Languages
Arabic Palestinian (Skillful) English (Expert)
Additional information
Additional Information R. S certified
RS certified
Residential Supervisor
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