Building Maintenance, Custodial Duties, Customer Service
Resume:
Matthew Ryan Valencia
Pueblo, CO 81008
Job Objective: To utilize my skills and education to my best of my abilities.
Education: Weiser High School
Graduated May of 2005
University of Idaho
Major: Political Science
I need two classes to finish my degree.
Work Experience:
Pueblo City Schools, Pueblo, CO
09/2015- 06/2024
Custodial operations including floor care and general custodial duties, operate all types of custodial equipment. I have attended training in asbestos and blood borne pathogens. Moved to head custodian in 2021.
Express Scripts, Pueblo, CO 08/2014 - 9/25/15
-Receive approximately 60 calls per day referencing customer issues including: Prescription information, processing payments on accounts, processing prescription orders, making adjustments to current and previous bills and answering any questions concerning customer accounts and potential services.
Customer Service Representative
Innotrac, Pueblo, CO 09/2012 - 06/2014
-Receive approximately 35 calls per day referencing general customer issues Including: Confirming order accuracy, processing payments on accounts, processing new orders, and making adjustments to current and previous bills and answering any questions concerning customer accounts.
Customer Service Representative
AT&T, Pueblo, CO 04/2012 - 08/2012
-Receive approximately 45 calls per day referencing various customer issues. Including: Minor troubleshooting on their device, processing payments on their accounts, processing orders for new devices, and adjusting current and previous bills. Answer any questions concerning customer accounts and AT&T products and services.
Customer Service Representative
Convergys, Pueblo, CO 11/2010 - 03/2012
-Receive approximately 70 calls per day referencing customer issues including: Time share exchange questions and concerns, scheduling reservations, and finding vacation solutions.
Customer Service Representative
Sears Holdings, Chapel Hills Mall, Colorado Springs, Colorado 80920
October 2009- January 2010 Seasonal Sales
Kings Discount Department Store, 650 N. State St. Weiser, ID 83672
Summer Job, 2007 Freight Assembly
Idaho Timber, Weiser, Idaho
Summer Job, 2006 Line Worker
Extra Curricular Activities: Football, Baseball,
DECA, National Honor Society
ATO Fraternity, Moscow, Idaho
Professional References:
Julian Mascarenas - Custodian Centennial 719-***-****
Angel Ochoa- Head Custodian Centennial 719-***-****
Contact this candidate