Behavioral Therapist Service Representative

Ms. Brenda James, MS-CMHC-BT

Ph: 404-***-**** Email: ******.********@*****.***

Professional Summary

A certified Behavioral Therapist with specializations in ASD, ADHD, and other Neurological Disorders.

Skills

Specimen testing (drug screening) training under Department of Children and Families

HIPAA training

Goal Setting, treatment planning

Clinical Documentation – EPIC, BIRP, SMART and DAP

Individual counseling and Group Counseling

Clinical assessment, DSM -V-TR

Crisis Intervention Columbia Scale for (Suicide Intervention) training

Child Welfare and the Court System under Department of Human Services

Safe Sleep Training under the DHS

Safety Care Training (Adults and Pediatric)

Time management and Home Visit Safety training, CPI, Seeking Safety Pediatric

Neurodiversity, Polyvagal, and Ethics

Compassion Fatigue, Disaster Response and Emergency Management training under the Department of Public Health

Women and Children with Substance Abuse training under the Department of Children and Families

Trauma in Children training

Developmental and Neurological Disorders training

Work History

Program Therapist, 5/2024-Current

Ridgeview Psychiatric Healthcare, Monroe, GA

Assist Nursing Staff with intake in CSU

Assessment of clients arriving in CSU 1013’s & 1012’s

Assessment of SI/HI using C-SSRs and ANSA training

Treatment meetings, treatment planning, and some case management

Individual and family counseling

Modalities include DBT, CBT, MI, and REBT

Customer Service Representative, 8/2021 to 3/2023

Extend Health Systems – Richland, TX

Answering inbound calls from Medicare, IFS, and Legacy enrollees

Ensuring all HIPAA requirements and regulations are compliant.

Answering Health Reimbursement Account inquiries regarding funding balance, automatic reimbursement program, payments, overpayments, direct deposit, Medicare Benefits, insurance carriers' premiums and out of pocket expenses, IRMAA, and enrollment,

adherence, surveys, and quality monitoring

Performance is 100% compliance and adherence 90% or above as a CSR

Medical terminology, some coding, understanding EOB, EOS, and basic accounting skills.

Information technology regarding software and hardware components

Excellent documentation and information gathering for data collection

Some quick books training, medical billing ICD, HCPCs, collections for overpayments, and hospital billing

Registered Behavioral Therapist, 09/2020 to Current

Applied Behavioral Mental Health Counseling – Lawrenceville, GA

Working with BCBA to implement therapeutic intervention plans and treatments based on results from VB-MAPP, VP-MTS, and other behavioral assessments.

Data collection during sessions is used to help students/clients to aid in treatment planning.

Helped teach important social, play and basic life skills such as personal hygiene management with both quantitative and qualitative results working with nonverbal children with Autism, Asperger, and ADHD Spectrum Disorders.

BCBA assist therapist with guiding session, affirming treatment success by offering feedback and guiding both students/client with meeting targets and goals.

Referred clients to specialists, educational outreach programs or social service agencies for additional interventional needs. Moderate use of ASL, PEC Boards, and technology.

Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client.

Counselor-in-Training/Instructor, 10/2014 to Current

State of Georgia-Department of Behavioral Health and Developmental Disabilities – Atlanta, GA

Counseled and instructed more than 1000 clients in 7 years to help them understand and overcome personal, social, and behavioral problems. Increased attendees in locations Jefferson and Athens by 50% between 2016-2020.

Fostered communication and social skills among participants through group activities. Performed Harm Reduction approaches through psychoeducational information, biopsychosocial approaches, and cognitive behavioral therapy that increased efficacy.

Subcontractor for Athens, Jefferson, Lawrenceville, Elberton, and Winder locations. Working collaboratively with probation, parole, and other mental health agencies. Maintained high level of patient confidentiality to comply with all state, federal, code of ethics, and company regulations.

Proposed creative team activities that enhanced curriculum such as songs, videos, and performance activities under Prime Solutions, Forensic Relapse Prevention, and Prime for Life curriculums.

Education

Master of Science: Clinical Mental Health Counselor, 09/2018

Walden University - Minneapolis, MN

• Completed professional development in Trauma, Crisis, & Disaster, Forensics, and Addiction

• Member of Chi Sigma Iota -Honor Roll Society

Athens Technical College, Athens, GA

Nursing Program (LPN) 8/2024-current

Clinical Pastoral Counselor: Spirituality, 09/2011

University of Connecticut School of Medicine, Psychiatry - Storrs, CT

• Continuing education in ADVANCE Pastoral Counseling with Supervision in Psychotherapy October-November 2021

Clinical Pastoral Counselor: Carl Jung/Spirituality, 03/2022

Day Kimball Hospital/Yale University-Psychiatry, New Haven CT

Bachelor of Science: Applied Behavioral Health and Science

Charter Oak State College - New Britain, CT

Public Safety Administration Level I: Fire Science and Engineering

Charter Oak State College - New Britain, CT

State of Connecticut under COSC Student "Perseverance" Award

State of Connecticut Public Safety Student Award from Dr. Henry Lee for Forensic Science

Associate of Science: Sociology and Anthropology (Western Civilization)

Charter Oak State College - New Britain, CT

Certifications

Behavior Analyst Certification Board-Registered Behavioral Therapist

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