GINA CLEM
* ***** ****** *****, ********, NJ ****3 *************@*****.*** 856-***-****
OBJECTIVE: Contribute to an organization’s success through an administrative position that requires exceptional organizational and interpersonal skills. KEY SKILL SETS: Administrative and clerical support, bookkeeping, customer service, database maintenance and data entry, policy and process audit and compliance support, Microsoft Office Suite and Microsoft Windows (current versions).
EXPERIENCE:
Surety Lender Services- Mt. Laurel, NJ
Administrative Support Specialist - 2/2021 to 1/2023 Provide general administrative and clerical support for a branch, team and office.
● Provides administrative support including but not limited to answering phones, typing, filing, copying, scanning and coordinating calendars.
● Sorts and routes mail, correspondence, packages and messages for timely delivery to appropriate parties.
● Scans documents.
● Adheres to company policies and guidelines.
● Accounts Payable and Accounts Receivables - create invoices for files and pay vendors for outstanding invoices.
● Performs any other duties as requested.
mobiWebcom – Mt. Laurel, NJ
General Manager – 6/2019 to 2/2021
Managed and performed daily company activities in the areas related to finance, operations, and contract administration. Specific responsibilities included:
• Establishment and implementation of accounting methods and bookkeeping processes • Management of operating and overhead budgets
• Oversight of task activities, reporting, and deliverables across multi-company contractor teams to ensure compliance with OPNAV requirements
• Organization and facilitation or virtual meetings and conferences with employees, customers, and vendors
• Assistance with business plan development and annual revenue planning Target Property Management – Marlton, NJ
Administrative Assistant – 03/2018 to 6/2019
• Compile and maintain request for review by Architectural Review Committee and Association Board Members
• Assist with collections, bid requests and act as point of contact for homeowners to evaluate and resolve Association issues
• Prepare mailings, resale documents and scheduling of vender work orders for Association maintenance
• Process certificate of insurance for Association audits, renewal certificates and homeowner 3rd party request
Associa Property Management – Palmyra, NJ
Administrative Assistant – 5/2016 to 2/2018
• Responsible for general office activities and projects, including customer relations, invoicing and support to the homeowner association’s board members and vendors.
• Prepare and review invoices and payable vouchers for completeness and accuracy. • Provide customer support to homeowners.
• Assist community managers in the preparation of monthly board packages.
• Maintain the homeowner and association database and shared files.
• Organize and file association documents for community managers.
• Organize and prepare correspondence relating to association business. State of NJ, Dept. of Human Services, Division of Developmental Disabilities (DDD) – Voorhees, NJ Fiscal Administration Assistant -10/2012 to 5/2016
• Responsible for the administration of New Jersey state disability benefits to 500+ clients, in accordance with federal Social Security Administration (SSA) / Supplemental Security Income
(SSI) and state-mandated compliance laws and regulations.
• Consulted clients to ensure compliance with Federal and NJ State benefit regulations, including annual qualification reviews, documentation requirements and explanations of benefits. • Maintained client certification documentation, including verification and submission of clients’ benefits forms, and maintenance of sensitive client information in the statewide SSA/SSI benefits database.
• Provided financial services for clients, such as bank account maintenance within the department’s finance systems for the disbursement of benefits-based payments.
• Prepared written client case reports or summaries for senior management review, including fiscal and statistical summaries.
• Provided general administrative and client-oriented support services for senior personnel. • Collected and processed incoming client information for department case workers. • Prepared client case documents and case summary reports for management. • Processed and maintained departmental forms and administrative paperwork. • Created and maintained a client benefit-tracking spreadsheet in Microsoft Excel. • Provided clerical support, including generating reports, receiving phone calls, coordinating meetings, arranging conference calls, and maintaining client databases.
Lockheed Martin Corporation – Moorestown, NJ
Senior Administrative Assistant / Software Support Administrator – 9/1991 to 3/2001
• Provided general administrative support to multiple executives (Vice President and Sr. Vice President level), including computer and software support services.
• Managed meeting schedules, including coordination of conference calls and on-site meetings. • Prepared presentation materials and maintained organization charts.
• Arranged and managed travel, including expense report preparation and processing. • Prepared various monthly and quarterly reports, including compliance status reports and metrics. • Installed and managed PC software licenses.
• Restored and backed up work file systems.
• Performed operating system imaging on Windows PCs and laptops. EDUCATION: Maple Shade High School, Maple Shade, NJ
• High School Diploma
COMMUNITY VOLUNTEER: Marlton Recreation Council Special Needs Soccer Program - TOPSoccer, Total Outreach Program