Customer Service Representative
Resume:
Takima Malcom
Inkster, MI *****
*************@*****.***
To acquire a challenging position with a company where I can utilize my skills, education and hardworking abilities, while being an asset to any corporation. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Foundever Work from Home - United States of America March 2024 to Present
Temporary position
• provide good customer service
• Listen and show empathy while researching help
• Answer outbound calls
Cashier
Kroger - Livonia, MI
August 2023 to Present
• cashier
• Clean and sanitize work station
• Assist costumers with there needs
• Provided good customer service
Cook/server
Diamond Hospitality Services - Detroit, MI
September 2021 to Present
• Cook food and serve to children
• clean and sanitize kitchen
Cashier and Customer Service
Family Dollar - Detroit, MI
March 2020 to May 2020
• Assist costumer with there needs
• cashier
• Stock and clean area assigned to
Data entry-typing
DialogueDirect - Detroit, MI
April 2019 to July 2019
• Type 4 digit codes from cereal boxes in a timely matter without typing the wrong codes
• Clean my desk and around the desk
Store Associate
Citi Trends - Redford, MI
April 2018 to June 2018
* Provided quality service; set up and broke down displays, shelves, end caps and signage
* Maintained and rotated stock and inventory
* Assisted with shipping, ordering and receiving
* Provided quality control and quality assurance
Food Server
Sodexho - Farmington Hills, MI
July 2017 to October 2017
* Provided quality customer service; made trays for patients
* Assembled trays (i.e. food and beverages) according to nutrition requirements
* Cleaned and sanitized eating utensils; maintained and rotated stock and inventory
* Maintained and rotated stock and inventory
* Kept daily logs and made reports
Child Care Worker
Franklin Athletic Club - Southfield, MI
September 2016 to January 2017
Child Care Provider
* Provided quality customer service; overseen and monitored daily routine of children
* Prepared and served food and beverages; assisted children with educational and nutritional needs
* Monitored play and naptime; taught children basic learning, sharing, social and life skills
* Kept daily notes and made reports for parents and administrators Walmart - Canton, MI
October 2015 to December 2015
Overnight) Stock
* Provided quality service; stocked, overstocked and restocked merchandise and other materials
* Maintained and rotated stock and inventory
* Provided quality customer service; assisted customers with selection process
* Set up and broke down displays, shelving and signage Education
DIPLOMA in General Studies
Cyber Education Center - Detroit, MI
Anesthesiology
Wayne County Community College - Detroit, MI
High school diploma or GED
Skills
• Customer Support
• Customer Care
• Customer Service
• Call Center
• Typing
• Employee evaluation
• Data Entry
• Childcare
• Teaching
• Typing (9 years)
• Sales
• Microsoft Word
• Microsoft Office
• Cashiering
• Clerical Experience
• Communication Skills
• Organizational Skills
• Communication skills
• Customer service
• Hospitality
• Food handling
• Guest services
• Cash handling
• Merchandising
• Cash register
• Serving
• Typing
• Childcare
• Clerical experience
• Windows
• Hotel experience
• Food service
• Dietary department experience
• Restaurant experience
• Computer skills
• English
• Driving
• Leadership
• E-commerce
• SEO
Certifications and Licenses
ServSafe
Assessments
Customer service — Proficient
December 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
* Retail Associate/Clerical/Typing
* Food Service/Customer Service
* Child Care Provider/Laborer
Contact this candidate