Quality Assurance Service Advisor
Resume:
Joseph Hamil
Contact Information
*****@*****.***
*** ******* **, ******, ** 74365
Experience
Service Advisor, Grubbs Acura
April 2024 - current
Job responsibilities include but are not limited to answering a multi-line telephone, making reservations, greeting customers, invoicing, cashiering, write-ups, delivery of vehicles, and quality assurance. Also maintaining communications between the customer, the service technicians, and the parts department.
Service Advisor, MidTown Kia
December 2023 – April 2024
Job responsibilities included answering a multi-line telephone, making reservations, greeting customers, invoicing, cashiering, write-ups, delivery of vehicles, and quality assurance. Also maintaining communications between the customer, the service technicians, and the parts department.
Service Advisor, Patriot CDJR
January 2020 – November 2023
Job responsibilities included answering a multi-line telephone, making reservations, greeting customers, invoicing, cashiering, write-ups, delivery of vehicles, and quality assurance. Also maintaining communications between the customer, the service technicians, and the parts department.
Repair Manager, Champion Collision
January 2017 – December 2019
Job responsibilities included estimated damaged vehicles, coordinated with insurance companies, ordered parts, scheduled work, cashiering, banking,
Service Advisor, Roberts Auto Center
April 2007 – December 2016
Job responsibilities included answering a multi-line telephone, making reservations, greeting customers, invoicing, cashiering, write-ups, delivery of vehicles, and quality assurance. Also maintaining communications between the customer, the service technicians, and the parts department.
Proficient in the following programs: CDK, DealerLogix, Text2Drive, Outlook Express, TSD Dealer, and Spectrum.
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