Customer Service Representative
Resume:
Pompano Beach FL, *****
****************@*****.***
Aaliyah Manning
SUMMARY
Customer Service Representative with over six years of experience in telemarketing and face-to-face customer service and remote. Knowledge with customer service, handling customer complaints, maintaining a positive and friendly disposition. Hoping to use my wealth of experience to attain employment in a customer service role.
PROFESSIONAL EXPERIENCE
Liberty Mutual Insurance, Pompano Beach FL — Customer Service Representatives (Remote)
March 2020 - current
● Assisting policy holders with the following documents(Copy of Insurance ID Cards,Copy of vehicle binds and Providing proof of insurance.)
● Assisting policyholders with processing A payment.
● Addressing Billing concerns
● Assisting customers to make sure there in the right department based off there needs or concerns
Sage Dental, Boca Raton— Patient Care Coordinator (Hybrid Remote) November 2021- January 2023
● Collecting payments and insurance
● Scheduling patients appointments
● Providing appointment reminder to patient
● Addressing customer concerns
A Aable Choice Insurance & Tag, Lauderdale lakes Fl — Customer Service Representative
February 2014 - May 2018
● Providing customer with the best insurance quotes
● Collecting payments
● Helping customers with claims
● Filling
EDUCATION
Florida Career College, Lauderdale lakes FL — Associate's Degree Medical Assistant August 2017- October 2018, Lauderdale lakes
AWARDS
HIPPA
Excellent Customer Service Skill
Quality assurance
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