Data Entry Child Welfare

SUMMARY

PROFESSIONAL EXPERIENCE

EDUCATION

SKILLS

CERTIFICATIONS

Philadelphia, Pennsylvania 19146

**************@*******.***

DOMINQUE MCCONNELL 215-***-****

Highly motivated and professional with over 20 years of experience providing high-level support to child welfare agencies, through investigations, grievances, program analysis, and compliance. Proficient in managing clients and residential programs, licensing and regulatory monitoring, organizing meetings and engaging in court proceedings, data entry, handling confidential documents, communicating with internal and external stakeholders.

Commonwealth of Pennsylvania 2021 - 2023

Licensed and maintained compliance of juvenile residential facilities according to the PA Code 3800, 3700, and 3680. Issued citations relating to violation of the child welfare PA Code regulations.

Review and approve agency plan of correction (s).

Employee and client documentation review.

Provide technical assistance as needed to agency directors and stakeholders.

Review and approve County child welfare fiscal budgets. Review completed County child fatality and near fatality investigations for accuracy and quality assurance. Office of Inspector General 2016 - 2019

Investigating allegations of criminal activity, fraud, waste, misuse, and abuse. Assigned to the Philadelphia School District under a MOU through the city of Philadelphia

Maintained a close working relationship with surrounding law enforcement agencies.

Subpoena service and grand jury interaction and participation. Reported directly to the Inspector General of Philadelphia, PA. State of New Jersey, DCPP 2005 - 2015

Investigating Child abuse and neglect as a first responder for the State child welfare system.

Duties included removing children, completing legal documentation, writing case plans, in-home therapy, services referrals, and extensive family court engagement.

Expert witness for the State of New Jersey Family Division. Master's Degree in Criminology

Bachelor’s Degree in Criminal Justice

Strong organizational and time-

management skills

Exceptional communication and

interpersonal skills

Ability to work independently and as part

of a team

Detail-oriented possessing the ability to

handle multiple tasks simultaneously.

Experience in managing budgets and

handling financial documents.

Investigations

Customer Service

Data Entry

Dispatcher

Certified Investigator- Office of the

Inspector General. - John Jay College of

Criminal Justice

Certified Dispatcher- Learn Dispatch

Certified Forensic Interviewer- Child

First -2022

Human Services Program Representative

Investigator

Family Services Specialist II

West Chester University

University of Maryland Eastern Shore

Program Analyst

People R Us Communities 2023 - Present

Develop and review Program documents, policies and procedures for compliance with the State regulations.

Conduct all employee and resident grievances and investigations. Provide supervision to program employees.

Ensure programs are fully compliant and maintains state licensure.

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