Customer Service Representative
Resume:
Chelsea Johnson
Florence, SC *****
************@******.***
Successful at handling deadlines and sales goals, maintaining a professional setting and coordinating staff & overseeing day to day operations.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Pee dee auto sales - Florence, SC
August 2022 to Present
• Manage customer accounts
• Outbound and inbound calls regarding accounts both past due and current
• DMV title work
• Maintained customer satisfaction
General Manager
Brusters Real Ice Cream - Florence, SC
June 2020 to Present
• Facilitated training for new hires
• Maintained customer satisfaction
• Maintained the store budget
• Completed daily sales reports
• Ensured the accuracy of bank deposits each day
Lead Teacher
My Sunshine Child Development Center - Myrtle Beach, SC March 2019 to June 2021
• Organized and submitted daily lesson plans
• Maintained and ensured the health and wellness of students
• Delegated toddlers to the correct stations
• Constructed arts and crafts
Assistant Manager
Sonic Drive-In - Florence, SC
October 2014 to June 2021
• Maintained a balanced till each shift
• Ensured order accuracy and customer satisfaction
• Collectively hit sales and time targets each day
• Ensured labor hours were managed accordingly
Fine Jewelry Consultant
Zales - The Diamond Store - Florence, SC
July 2017 to October 2018
• Engage customers in conversation to understand needs and objections.
• Presented merchandise with detailed information on the product.
• Offering exceptional customer service, extended service plans and various financial options.
• Meet and exceeded target goals
Education
Bachelor's in Business
Strayer university
October 2022 to Present
HIGH SCHOOL DIPLOMA
MARANATHA CHRISTIAN SCHOOL
May 2015
Additional Information
Medical office assistant
Contact this candidate