Project Management Dining Room

CANDACE PRIESTLEY

*********@*******.*** 954-***-****

Fort Pierce, Fl.

A dedicated and service-oriented professional, I am committed to providing timely, consistent, and courteous service. As a reliable and dynamic individual, I excel in fostering lasting customer relationships through steady and amiable service. My experience as a seasoned supervisor is marked by a robust track record in worker scheduling, task and project management. I am adept at developing and implementing effective resource planning and coordination strategies to achieve performance objectives. With a keen eye for detail and strong organizational abilities, while managing multiple projects with precision.

EXPERIENCE

DINING ROOM SUPERVISOR

The Madyson at Palm Beach Palm Beach Gardens, Fl.

08/2023 - Current

Maintain a customer-focused attitude while managing the food distribution, balancing the serving responsibilities among the food servers.

Ensure the dining room is kept clean and service ready.

Train wait staff on all operating procedures and menu education.

Promote customer engagement activities and interact with residents during mealtimes to monitor resident satisfaction or concerns about food service and develop plans to address them as appropriate.

Monitor and evaluate food quality for presentation, temperature, and serving portion size. Communicate with food kitchen personnel for adjustments and share resident feedback.

Monitor and evaluate table service adequacy for timing, etiquette, and thoroughness; provide service hospitality training and adjustments as appropriate.

Acquire comprehensive knowledge of all departmental systems, understanding the specific functions and workflows of each.

Ensure a quality guest experience by managing all aspects of the daily operations.

FEDEX EXPRESS COURIER / LEAD

Federal Express Lake Worth, Fl.

11/2015 - Current

Adress customer concerns and complaints.

Counsel drivers on Standard Operating Procedures.

Safely and accurately complete all deliveries & pickups.

Coach drivers on strict safety standards on and off the road.

Create a culture of safety and ensure each driver is up to date on all compliance training

Assist with tracking packages and resolving shipping issues.

Work with the main Operation Manager to ensure all daily Pickup & Delivery routes are staffed, trucks are operational, and packages are being delivered timely and safely.

Monitor the progress of assigned workload activities, assist with the monitoring productivity status and reports, and directs process flow assignments.

COMMERCIAL DRIVER - SUPERVISOR

Advance Auto Parts Tamarac, Fl.

09/2013 - 11/2018

Supervised the daily work and safety of transportation associates.

Ensured the electronic logs are kept current and accurate.

Maximized performance by monitoring daily activities and mentoring team members.

Applied customer feedback to develop process improvements and support long-term business needs.

Maintained a professional, organized, and safe environment for employees and patrons.

Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Developed and maintained relationships with customers and suppliers through account development.

SKILLS

Excellent organizational and time management skills

Proficient in Microsoft Office Suite

Strategic Thinking

Team-oriented, proactive attitude and willingness to collaborate

Exceptional communication

Project Management

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