Business Development Account Management

Vishal Katoch

Email: ******.*.******@*****.***

Cell: +91-960*******

Career Vision

I am looking forward to associating myself in a challenging and interactive environment where I can learn and contribute my skills effectively for the growth and productivity of the organization. Summary Of Skills:

A competent professional with over 20 years of experience in the areas of Sales & Business Development,

• More than twenty years of experience in sales (FMCG & Telecom), in shop sales, managing promotions and retail programs

• A proactive leader & planner with expertise in strategic planning, market plan execution, account management with skills in competitor, market analysis & staffing.

• Database development and management

• Call management and report generation Through MIS

• Setting targets and development of achievement techniques

• In depth knowledge of the GSM & CDMA mobile phones market for Telecom Core Competencies:

Sales Best Practices Business Development Channel Sales Strategies Sales Force Development Competition Tracking Operation management Key Account Management Territory Management Data Management & Analysis Career Contour

Currently working with Scott Services Pvt Ltd from Dec 2024 as Sales & Operations Head- Gujarat

• - Developing and implementing sales strategies to achieve revenue targets.

• - Building and maintaining relationships with clients and identifying new business opportunities.

• - Collaborating with the marketing team to create effective promotional campaigns.

• - Leading the sales team, setting targets, and providing guidance and support to achieve them.

• - Monitoring market trends and competitor activities to adjust sales strategies accordingly.

• - Negotiating contracts and agreements with clients to ensure profitable deals.

• - Providing feedback to the product development team based on client needs and market demands.

• - Overseeing the day-to-day operations of the security services firm, ensuring efficient delivery of services.

• - Developing and implementing operational policies and procedures to maintain high-quality service standards.

• - Managing resources, including personnel, equipment, and technology, to optimize productivity and minimize costs.

• - Ensuring compliance with industry regulations and safety standards.

• - Handling client inquiries, concerns, and complaints promptly and effectively.

• - Conducting regular assessments and audits to evaluate operational performance and identify areas for improvement.

• - Collaborating with the sales and marketing teams to align operational strategies with business objectives.

• - Implementing risk management strategies to mitigate potential threats to operations. Reliance Jio Infocomm from Dec 2015-Nov 2023 as Jio Centre Manager- Junagadh Key responsible areas:

• Looking after the Sales Distribution and Operations of Jio Centre

• Working as a profit center Head

• Responsible for Device sales, site acquisition, connectivity and network roll out for Jio center

• Liasoning with local Govt authorities for Network roll out

• Tie up with local authorities for deployment of small cell and wifi

• Handling all Marcom activities for the center locally

• Conduct Competitor Analysis by tracking market trends to achieve market share

• Motivation of sales channels for growth in business generation

• Provide timely and structured feedback - from trade/ customers/ competitive

• Planning of infrastructure development

• Planning and making strategies based on different market segments to maximize market share. Worked with Videocon Mobile Services (GSM) from April 2010 to Dec 2015 as Branch Head – Prepaid Key responsible areas:

• Develop new dealer network to attain market penetration target.

• Responsible for overall launch planning, distributor appointment, DSE recruitment and their training.

• To ensure Gross additions and revenue achievement through a team of 8 Channel Managers.

• Planning and making strategies based on different market segment to maximize market share.

• To ensure UBO, URO and UAO achievement.

• To make plan to keep the low utilization sites under control.

• Planning of infrastructure development.

• Monitoring churn management and grace period management and trade hygiene for maximizing VLR and subsequent month recharges.

• Heading & mentoring Distributors to drive volume growth towards maximizing ROI. Leading the service delivery activity for the zone by ensuring market hygiene for minimum Pending and Rejection of Customer Application Forms.

• Managing bi-monthly sales meeting & evolving the system of three sales closing in a month to access and monitor the market more effectively.

• Conduct Competitor Analysis by tracking market trends to achieve market share. Accomplishments

• Motivation of sales channels for growth in business generation.

• Evolve, drive and manage sales promotional activities

• Maintain positive business generation and ensuring portfolio profitability in the territories assigned

• Provide timely and structured feedback - from trade/ customers/ competitive

• Handling the business volume of around 2 crore Per month in product’s selling and Networking via Distribution and Retail Network

Worked with Virgin Mobile India Pvt Ltd as an Area Sales Manager (Surat) from June -09 till March 2010 Key responsible areas:

• Develop new dealer network to attain market penetration target

• Distributor/dealer management for monthly sales targets

• Distributor collections

• Training of the distributor/dealer staff for sales promotional scheme or new model

• Visibility in market new model or merchandizing

• Maximum own share of business in channels

• Support business sourcing by coordinating regular training programs

• Recruitment and development of sales trainees

• Ensure adherence to defined processes

• Motivation of sales channels for growth in business generation

• Evolve, drive and manage sales promotional activities

• Maintain positive business generation and ensuring portfolio profitability in the territories assigned

• Provide timely and structured feedback - from trade/ customers/ competitive Worked with Reliance Communication as a Assistant Sales Manager from March-07 to May -09 Key responsible areas:

• Develop new Dealer network to attain market penetration target

• Distributor/dealer management for monthly sales targets

• Distributor collections

• Training of the distributor/dealer staff for sales promotional scheme or new model

• Visibility in market new model or merchandizing

• Maximum own share of business in channels

• Support business sourcing by coordinating regular training programs

• Recruitment and development of sales trainees

• Ensure adherence to defined processes

• Motivation of sales channels for growth in business generation

• Evolve, drive and manage sales promotional activities

• Maintain positive business generation and ensuring portfolio profitability in the territories assigned

• Provide timely and structured feedback - from trade/ customers/ competitive.

Worked with Hutchison Essar As Channel Sales Manager from Nov 2003 to Dec 2006. Key responsible areas:

• Managing and supervising existing distribution channels and Appointing new distributors.

• Managing 7 Distributors, 28 Sales Executives and a turnover of 3.2 crores per month.

• Scheme planning in formulating result oriented activities for escalation of market share, generating new channel partners for attaining preset objectives

• Leading the team by example & training his subordinates.

• Look after secondary sales from Distributor to Dealers.

• Appoint and grow the dealer segment in the market for MBO

• Research & analysis for new sales generation

• Good co – ordination within the dealers/resellers

• Database collections for competition in the market.

• Manage merchandising in the market for the new launched products.

• Understanding and resolving the problems within the dealers and distributor and also company norms. Worked with Himalaya drugs As Sales Executive From Sep 2002 to Nov 2003. Key responsible areas:

• Handling distribution and sales for Pune and 12 other districts of Maharashtra.

• Daily reporting to the Area Manager.

• Managed team of 54 FOS for liability products..

• Look after the recruitment of the Fos and training for the same.

• Making weekly route plans for market visit

Worked with Mother Dairy as Sales Officer from Aug 2001 to Sep 2002 Key responsible areas:

• Handling distribution and sales for Rajkot and a turnover of 4 crores per annum

• Daily reporting to the Area Manager.

• Managed team of 14 FOS for liability products.

• Look after the recruitment of the FOS and training for the same.

• Making weekly route plans for market visits.

Worked with Coca Cola as Sales Trainee from May 2000 to Jul 2001 Key responsible areas:

• Handling distribution and sales for Rajkot and a turnover of 2 crores per month

• Daily reporting to the Area Manager.

• Managed team of 22 FOS for liability products.

• Look after the recruitment of the FOS and training for the same.

• Making weekly route plans for market visits.

• Managing sales for all SUK’s of the branch

• Responsible for branding & promotional activities for the brand Achievements:

• Highest VLR 72% in the circle among all CSM’s

• Successfully launched Videocon GSM prepaid services in assigned territory of Ahmedabad

• Successfully launched Reliance GSM services in assigned territory of Ahmedabad

• Achieved highest sales volume of Sagem Brand handset across Gujarat in Vodafone

• Successfully Launched 12 towns in Bhavnagar & Amreli District in Gujarat with Hutchison Essar

• Received Best Performer Award for two quarters (2005) for achieving 158% of quarterly target. (Award a trip to Switzerland).

• Received TOP GUN Award for outstanding performance for the quarter February 2006 by CEO (Awarded a trip to Australia).

• Received Best Performer Award for the first quarter 2006 and awarded a Nepal trip.

• Won trip to Goa three times for the performance.

• Won Best Performer Award in Chalo Macau Trip, Won Macau Trip ( Dec 2013-March 2014) Academic Qualification:

Computer Proficiency:

• Operating System: MS Windows98, Windows 2000, G Suit, Windows 7 & XP

• Software Packages: MS Office, Internet, Tableau, CRM I hereby declared that the above information furnished by me is true to the best of my knowledge

(Vishal Katoch)

Qualification Percentage Year of Passing

MBA Pursuing Jan 2011

B. Com 52% March, 2000

Higher Secondary 57% March, 1997

High School 59% March,1995

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