Customer Service Package Handler
Resume:
Stephen Jones
Rolesville, NC
************@*****.***
• To obtain an attainable career supportive enough and sustainable enough to suit an customer and public interactive servant or helper, hard physical worker, and strong mediator not forfeiting the most efficient and effective work ethic in order to succeed. Achieving an acute direct approach concerning service, communication and response tending to the specified position of work in order and connect to please the consumer. Donating dedicated time, self-awareness, and creativity in the areas of technological, hospitable, and energetic distributive work processes, I will gain all techniques to serve within a well profitable and fully operating business as well as to lead later on after the business prospers. Work Experience
Customer Service/Cashier
Walmart Supercenter-Raleigh, NC
August 2023 to October 2023
• Customer service by tending to the customers and their shopping items
• Cashiering a position at a register in order to work efficiently and tender money
• Returning the change to the customer by counting out the complete change
• Bagging the grocery or retail items from the shopping cart
• Stocking and restocking the counter areas to keep organization throughout
• Cleaned work areas effectively so that the store experience was exceptional
• Placed store items in inventory stock return areas
• Questioned customers for systematic consumer survey and opinion or analysis Package Handler
United Parcell Service UPS-Raleigh, NC
October 2019 to February 2022
• Sorted boxes and packages off of conveyor belt
• Scanned boxes and packages to ensure inventory effeciency
• Loaded and/or unloaded boxes and packages into or off of trucks
• Loaded and/or unloaded boxes and packages into or off of air crates and trailers
• Zoned box build set area and or package layers
• Cleaned work areas and ridded storage areas of uncleanliness or clutter Grill Operator/Customer Service
McDonald's-Raleigh, NC
February 2020 to October 2020
• Grilled food like burger patties and meats
• Prepped individual food items and stocked food storage area
• Cooked food products and washed used dishes
• Customer service by tending to the customer and taking food orders
• Cashiering a position at a register with a headset in order to work efficiently
• Returning the change to the customer by counting out the complete change
• Stocking and restocking the counter areas to keep organization throughout
• Cleaned work areas effectively so that the dining experience was exceptional Deli Associate
Walmart Supercenter-Wake Forest, NC
May 2015 to February 2016
• Set-up work mornings and made sure to clean the work areas
• Pre-heated the ovens, baked, fried, cooked and mixed the food sides
• Made salads and subs for more food preparation
• Stocked and labeled food products and shelf items
• Loaded/unloaded boxes from pallets to refrigerator and freezer for food storage
• Closed nights, sprayed and cleaned floors
Cashier/Customer Service
Bojangles-Tri-Arc Food Systems, Inc-Rolesville, NC February 2011 to April 2011
• Customer service by tending to the customer and taking food orders
• Cashiering a position at a register and microphone in order to work efficiently
• Returning the change to the customer by counting out the complete change
• Stocking and restocking the counter areas to keep organization throughout
• Cleaned work areas effectively so that the dining experience was accetional Education
Bachelor's degree in Business Administration, Management American InterContinental University - Atlanta, GA August 2021 to March 2022
Bachelor's degree in Business Administration
Colorado Technical University-Online - Colorado Springs, CO November 2019 to May 2020
Bachelor's degree in Business Administration
Wake Technical Community College - Raleigh, NC
August 2018 to March 2019
Bachelor's degree in Biology
North Carolina Agricultural & Technical State University - Greensboro, NC August 2011 to November 2013
High school diploma
Southeast Raleigh High School - Raleigh, NC
July 2007 to May 2011
Skills
• Food Service
• Cashiering
• Food Preparation
• Research
• Cash Handling
• Sales
• Load & Unload
• Microsoft Office
• Cooking
• Restaurant experience
• Cash register
• Cash handling
• Customer service
• Leadership
• Serving
• Food service
• Cleaning
• Management
• Restaurant management
• Team management
• Time management
• Supervising experience
• Microsoft Excel
• English
• Stocking
• Communication skills
• Guest services
• Retail sales
• Upselling
• Packaging
• Computer skills
• Phone etiquette
• Assembly
• Manufacturing
• Kitchen experience
• Organizational skills
• Bussing
• Hospitality
• Shift management
• Heavy equipment operation
• Box truck
• Basic math
• Product demos
• POS
• Driving
• Landscape maintenance
• Mechanical knowledge
• Landscaping
• Volunteer management
• Grocery store
• Picking & packing
• Reach truck
• Warehouse experience
Certifications and Licenses
Driver's License
February 2023 to May 2027
Class C Driver's License
Pallet Jack Certification
February 2014 to Present
Non-CDL Class C
February 2023 to May 2027
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