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Customer Service Field

Location:
Virginia Beach, VA
Posted:
June 27, 2024

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Resume:

DAWUD

BASHEER

************@*****.***

804-***-****

Richmond, Virginia 23230

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SKILLS

• COMPUTER SKILLS

• MS WORD, MS OUTLOOK,

POWERPOINT, UNIX, DOS, EXCEL,

MICROSOFT OFFICE

• Personal and Confidential

• Team Development

• Maintaining Clean Work Areas

EDUCATION

Board of Education

Rockford, Illinois • 2021

Certified English Foreign Language

Teacher (TEFL) – Denver Colorado

Substitute Teaching Licensure

I To I Institute

Denver, CO • 2013

TEFL Certification: Teaching English

As A Second Language

American Intercontinental University

Schaumburg, Illinois • 2010

Master's degree: Business

Administration

American Intercontinental University

Schaumburg, Illinois • 2008

Bachelor's degree: Business

Administration

Rock Valley College

Rockford, Illinois • 2001

PROFESSIONAL SUMMARY

Accomplish Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well- versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process, and resource optimization. WORK HISTORY

Abroad - Business Strategy Consultant

01/2020 - Current

• Assess performance reports to determine, investigate and resolve multifaceted business needs.

• Proactively engaged in public outreach and attended networking events, identifying, and capitalizing on external fundraising opportunities.

• Improve educational productivity by establishing rapport students and strategically building learning groups.

• Develop new proposals, contracts, and procedures to draw in more clients and streamline work operations.

• Develop complete business plans and operational strategies for new and existing business.

• Lead restructuring of organization internal processes, resulting in improved performance.

Independent Consultant/Freelancer

• Train workforce groups on better ways to identify trends needed in specific markets

• Establish SWOT analysis to create better protocol for businesses' needed growth

• Devise solutions to protect to protect client's assets, save money, and provide seamless integration of business aspects using cloud- based systems

• Manage consulting 8-person team to perform quantitative analysis and stage forecasting for international clients

• Travel internationally to five countries to meet with high profile clients to discuss technology goals concerning financial needs

• Research and provid cost effective solutions that improved client's business processes by adding or removing technologies American Eagle Schools - Academic Director

01/2014 - 01/2020

Associates degree: Liberal Arts

• Mentored both teaching staff and students and liaise with internal and external stakeholders

• Actively recruited qualified and competent educators

• Develop new academic programs and oversee integration of new learning technologies

• Develop student support programs and institution's annual budget

• Implement student disciplinary procedures

• Preside over staff meetings and represent institutions in industry conferences and seminars

• Training teaching staff on ways to conduct successful demos for new students

• Prepared and administered budget of $ 525,000 for campus with 3,458 students

Rockford University, Illinois - ESL/Business Lecture 01/2013 - 01/2014

• Taught international business students intense business strategies, economics, and business management courses

• Lectured TOEFL/IELTS for multicultural students' intensive English language programs

• Coordinated field trips and cultural excursions for international business students

• Developed new curriculum for integration of universities Smart Board system, resulting in increased grant fundings by 10%

• Prepared weekly lesson plans, and PowerPoint presentations that enhanced students' business and English language learning needs

• Collaborated with other professionals to develop creative solutions to challenges faced by adult learners

American General Trading Company - Business Development Manager

01/2004 - 01/2013

• Demonstrated products to show potential customers benefits and advantages and encourage purchases

• Achieved annual revenue goals of $1.2 Million through ensuring improved future performance by forecasting reports and using business intelligence on competitive companies

• Developed resources and innovative methods to improve productivity and efficiency

• Motivated all staff through provision of better interactive training techniques

• Negotiated and closed long-term agreements with new clients in assigned territory

• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy LANGUAGES

Arabic

Native or Bilingual

Chinese (Mandarin)

Limited Working

English

Native or Bilingual

Turkish

Professional Working

.



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