Business Analyst Project Management

John F. Tamorria

Trumbull, CT ***** *********@*****.***

203-***-**** linkedin.com/in/johntamorria

Business Analyst Lead

Dedicated and results-driven Business Analyst Lead with extensive experience in IT engagement, business analysis and systems analysis. Seeking to leverage my expertise in requirements gathering, process analysis, and project management and reporting to drive efficient and cost-effective solutions. Forms partnerships across the organization, translating customer needs into clear and concise requirements, supporting analytic and reporting applications to secure significant annual revenue.

Areas of Expertise

Requirements Gathering Process Analysis Data analysis Root Cause Analysis Reporting and Documentation Project Management (Agile and Waterfall) Problem Solving Testing Data warehousing Data Modeling MS Office Suite Microsoft Word Microsoft Excel Microsoft Powerpoint Microsoft Access Microsoft Visio Business Objects SQL Rally AHA Product Management Planview Tableau Microstrategy

Professional Experience

Optum, Division of UnitedHealth Group 2012-2023

Senior IT Business Analyst/Engagement Lead

Spearheaded business engagement efforts between Optum and UnitedHealthcare, bolstering support for enterprise data warehouse, analytic, and reporting applications.

Successfully secured an average of $2MM in annual revenue by responding to requests for proposals for new development and enhancement work, accommodating various business segments within UnitedHealth Group.

Orchestrated project management activities, employing Agile and Waterfall methodologies to provide accurate application estimates and comprehensive proposals for new development initiatives.

Gathered and documented business requirements and Features to support application and system development and enhancements, ensuring clear and concise communication between stakeholders.

Facilitated and conducted impact analyses as necessary to evaluate the effects of proposed solutions, source system updates, business system changes and data migrations. Documented Features outlining resulting requirements and impacts to downstream applications and data warehouses.

Identified and implemented areas of improvement within the intake process, enhancing its effectiveness.

Responded to customer needs and resolved issues promptly, maintaining high client satisfaction.

Provided guidance and mentorship to junior team members.

Ingenix (Optum), Division of UnitedHealth Group 2009-2011

Senior IT Business Analyst Lead

Managed the business engagement process, fostering collaboration between Ingenix and UnitedHealthcare in support of the eServices Customer Reporting application.

Demonstrated agile responsiveness to size new development initiatives, ensuring alignment with business objectives.

Proved instrumental in deciphering customers' reporting needs and translating them into lucid and concise requirements.

Collaborated closely with cross-functional teams to ensure effective communication and project success.

Additional Experience

Ingenix (Optum), Division of UnitedHealth Group

Senior Business Systems Analyst

As a key liaison between the business and technical teams, developed business requirement and functional specification documentation for web-based reporting applications.

Oversaw acceptance and post-implementation test plans, ensuring the quality and reliability of product development, maintenance, and remediation.

Contributed significantly to data modeling efforts for the construction of data warehouses integral to new reporting applications.

Assumed the role of a mentor for incoming team members.

Physicians Health Services

Senior Analyst

Managed the standard risk entity reporting process for CT and NJ physician groups, effectively coordinating contract negotiations and revisions into the standard reporting systems.

Conducted in-depth analyses of risk entity groups, pinpointing areas of high cost and frequency and proposing cost-saving measures.

Spearheaded the design and development of standard and ad-hoc reporting, leveraging data modeling and database query tools.

Created and implemented automated processes to enhance efficiency.

Healthsource, Inc

Senior Health Care Analyst

Led the monthly production, support, and distribution of corporate inpatient utilization reports, utilizing Red Brick warehouse data and an MS Access front end.

Streamlined the inpatient reporting application by collaborating with a SAS programmer to ensure data integrity while creating a new front-end.

Conducted business process investigations, seamlessly integrating start-up plans and acquisitions into the regular reporting cycle.

Performed in-depth analyses of inpatient reports to target areas for improvement.

Designed and manipulated data to perform ad-hoc analyses offering insight into utilization and medical cost trends.

Assisted in the maintenance and development of fee schedules, optimizing financial processes.

Collaborated with corporate medical management and affiliate plans to ensure data quality and consistency, leading to actionable insights.

Oxford Health Plans, Inc.

Financial Analyst

Conducted monthly and quarterly financial reporting and analysis for physician partnerships, ensuring accuracy and compliance.

Managed initial development, documentation, and implementation of financial and utilization-based reports.

Led department coordination and facilitated testing and auditing during a company-wide system conversion.

Effectively resolved contract-related issues and inconsistencies and provided critical ad-hoc analyses for meetings with partnership physicians.

Philips Medical Systems

Staff Accountant

Oversaw the management of over $10MM in monthly accounts receivable cash applications.

Deloitte and Touche

Staff Accountant/Auditor

Conducted rigorous audits of operational and financial statements for medium and large manufacturing and real estate firms, as well as municipalities, ensuring compliance and financial accuracy.

Education and Professional Development

University of Connecticut, Storrs, CT

Master of Business Administration (MBA), Emphasis, Health Care Administration.

Bachelor of Science (BS), Emphasis, Business Administration/Accounting.

Successfully passed all four sections of the CPA Exam at first sitting.

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