GLADYS JADAGU (PhD, PSM *)
******.******@*****.*** Mobile: +1-682-***-**** Vancouver, Washington State
PROFESSIONAL PROFILE
I am compassionate care support professional, who provides individualized care to individuals with mental health conditions such as bipolar disorder and anxiety. Proficient in administering medication and supporting individuals in carrying out daily activities while fostering independence and dignity. Demonstrated success in building strong relationships with clients and their families while providing emotional support and encouragement. Additionally, I am an accomplished Assistant Professor with experience in delivering high-quality instruction to undergraduate and postgraduate students in the field of business.
Good Sam Residential Care Facility Portland, Oregon, USA
Group Home Care Services for Individuals with Developmental Disabilities
Manager / Caregiver April 2022 to March 2024 (part- time)
Providing daily living and emotional support to individuals with developmental disabilities, including grooming, preparing food and medication management
Conducting recreational activities and social outings to promote socialization and community integration, including trips to museums, parks, and concerts
Documenting clients' progress and behaviour, and communicating with healthcare professionals, family members, and staff to ensure coordinated care
Ensuring compliance with organizational policies and procedures, including health and safety regulations, incident reporting, and confidentiality standards
Preparing for State inspections and audits
Key Skills in Care Giving:
• Compassion and patience
Team leadership in culturally diverse settings
Strong verbal and written communication
Strong diplomatic communication and protocol
Project Management using Agile Scrum
Very good administrative skills
Certification in Care Giving
• 75 Hrs DSHS Approved Basic Training
54 Hrs of DSHS Approved Core Basic Training
14 Hrs Training in Oregon Intervention System
American Red Cross CPR
Windows 365 - Advanced
GoSystem Income Tax - Advanced
Corporate and Business Sector Work Experience
Warner Pacific University Portland, Oregon, USA
Private Christian University, Assistant Professor of Business & Lead Post Graduate Studies July 2022 to date (full time hybrid)
Thomson Reuters Dallas, Texas, USA
The world's leading source of news and information for professional markets, Customer Technical Support Representative January 2022 to June 2022 (working remotely)
Macroeconomic and Financial Management Institute of Eastern and Southern Africa (MEFMI) Harare, Zimbabwe
Capacity building organization with 30 staff serving federal banks and ministries of finance in 14 countries in Eastern & Southern
Africa, Public Relations & Marketing Executive 2007 to date June 2022 (working remotely)
EDUCATION
PhD Business Management – Zimbabwe Open University (2021)
Master of Science, Strategic Management, University of Derby, United Kingdom (2005)
Bachelor of Arts, Communications, University of South Africa, South Africa (2000)
Professional Scrum Master PSM; (scrum.org 2020)