Store Manager Public Safety

KIYA D. EPPS

Cell Phone: 215-***-****

E-Mail: *********@*****.***

EXPERIENCE

La Salle University---Philadelphia, PA

Public Safety Security (SDR) 03/24-06/24

Responsible for verifying the status of all persons desiring access through the buildings and facilities of La Salle University. SDRs are responsible for the safety of University students, staff and faculty members, visitors, and the campus and property of the University.

*Charged with enforcing duties responsibly, proficiently and professionally.

*Security, monitoring and controlling entry and exit in University facilities.

*0bserving and controlling individuals and materials entering and leaving University facilities .

*Provide security at designated posts, enforce University policy and document incidents occurring on campus and or involving members of the

La Salle community.

*Attend roll calls, workshops and training sessions as required.

Leevers Supermarket Inc.—Philadelphia, PA

Shift Lead / Supervisor 06/21-03/24

Functions as person in charge when Store Manager and or Assistant Store Manager are not on location. As a Team, direct assignments of all individual tasks within the store while in charge.

*Opening and Closing of the Store on any given business day

*Greet & Answer customer, vendor inquiries

*Preparing daily electronic Safe deposits

*Proven ability to work in a multi task environment

*Ensure daily conditions of the store align with Leevers company policy and customer expectations

*Assist customer where possible and provide answers to product and payment-related questions

*Accept cash and bank cards for payment (POS, EFT systems)

Loving Care Senior Services—Jenkintown PA

Admin Assistant 05/23-08/23

Responsible for managing office operations while supporting Senior manager while performing various Administrative task.

*Handle all Inbound /Outbound calls, inquiries / transfers

*Possess excellent organizational skills

*Excellent communication and time management

*Make daily & weekly Client Wellness checks

*Prepare Client Welcome Packets

*Opening & Closing of Office(lights,blinds,radio)

*Contact PAS per Client Assignments

Beverly Sade Publications—Atco, NJ

Office Manager 04/19-04/21

Effectively perform daily Office Task such as client interactions, filing, copying, posting, preparing reports and maintaining appropriate filing systems and office equipment.

*Answer Phones & Greet Clients (Visitors)

*Schedule Appointments, Events & Calendars

*Schedule and Coordinate Client &Staff Meetings

*Collate & Distribute Mail Correspondence

*Collaborate and prepare Communications such as (Memos,emails,Invoices,social media, Chats)

*Proficient with workflow Software(MS Office,Zendesk)

*Strong Client critical thinking & problem resolution

JPMorgan Chase Bank—Milwaukee, WI

Loan Processor (HELOC) 03/15-04/19

Enthusiastic and efficient loan processor with 5+ years of experience. Skilled at evaluating Financial Documents and Client Interactions(External/Internal) for Application processing & loan approval.

*Processing Mortgage Loans-cycle time,csat,ppd

*Achieved processor service completion(25 to 50+)

*Accurately evaluate, review and verify financial documents(Assets,Salaries,Debts,Employment,Ins.)

*Knowledge of Loan Underwriting and Approval

*Liaison between Clients and Financial Institutions

*Gathering data from Clients, MB and Vendors

*Coordinate the loan Closing(Client,MB,Branch,etc.)

EDUCATION

Bachelor of Science in Electrical Engineering Technology, May 20, 1999 Temple University

Majored in Electrical Engineering Technology, Minored in Data & Telecommunications

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