S H A N N O N D A W E S
*** ***** ** *********, ** 32507 ***************@*****.*** 214-***-****
Accomplished Recruiting and Operations Leader with 16+ years of experience in recruiting, business development, and leadership roles along with an exceptional background in overseeing daily operations within a variety of environments. Experienced in supporting cross-functional teams, managing key client accounts, identifying appropriate candidates for various positions, and completing in-depth candidate interviews. Highly adept in improving operational efficiency levels in addition to maintaining communication with others. K E Y C O M P E T E N C I E S
Empathy • Excellent Communicator • Relator • Maximizer • Recruiting/Talent Acquisition • Staffing Agency Industry • Labor Laws & Regulations • Staff Training • Contract Negotiation • Project Management • Business Development • Employee Relations • Process Improvement • Employee Engagement & Culture • Team Leadership • Customer Service • Highly Responsible • P R O F E S S I O N A L E X P E R I E N C E
ALLIES IN YOUTH DEVELOPMENT, MANSFIELD, TX FEBRUARY 2021 -PRESENT Partnership Engagement Manager
Expertly manage portfolio of 300 donors for non-profit benefitting 20K international orphans across 61 countries; have generated 25% growth to date
Support delivery of preventative services targeting human trafficking and substance abuse, with goal of mentoring to facilitate university admission
Additionally address personal needs through shipments of clothing, personal hygiene items and food
ALPHAEON CREDIT, NEWPORT BEACH, CA FEBRUARY 2020 –FEBRUARY 2021 Business Development Manager
Proficiently managed the Inside Business Development team
Achieved 20% growth within a $15 Million territory
Provided ongoing training and support for clients on the functionality of the proprietary Alphaeon Credit patient financing system and dashboard
Advised physician clients in optimizing patient flow to enhance benefits gained through usage of the Alphaeon Credit patient financing product J. DAWES GROUP, SARASOTA, FL JULY 2017- FEBRUARY 2020 Senior Consultant, Aesthetics and Recruitment
Recognized as a Leader within the Recruitment Division of a successful organization aimed at identifying and recruiting Surgeons, Optometric Physicians, and C-level executives
Designed and implemented innovative recruiting strategies, reviewed and negotiated client contracts, and built positive relationships within the community
Coordinated candidate interviews, reviewed incoming resumes, and provided detailed information regarding candidates to clients
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ADDISON GROUP, OKLAHOMA CITY, OK DECEMBER 2016-JULY 2017 Business Development Manager
Coordinated business development operations within a fast-paced environment with a focus on increasing productivity and operational revenue
Maintained a group of over 250 client accounts, oversaw all recruiting efforts, and diffused escalated client service issues
Reviewed and analyzed hiring trends within the area, negotiated client fees, and conducted comprehensive interviews with potential candidates
Utilized superior communication and interpersonal abilities to maintain positive rapport with both candidates and key clients
MATT PRYOR STATE FARM, OKLAHOMA CITY, OK MAY 2015-DECEMBER 2016 Account Manager
Led sales and business development functions within a busy insurance office which included managing a group of approximately 500 residential and 5 commercial accounts
Successfully increased book of business by 20% through the utilization of innovative sales and client retention strategies
STATE BEAUTY, OKLAHOMA CITY, OK JUNE 2013-MAY 2015 Account Manager
Oversaw a group of over 60 key client accounts within the beauty industry along with acting as a representative for over 30 beauty and skincare product lines
Provided training to internal team members regarding product line specifications due to an exceptional knowledge of product details and specifications
Successfully increased book of business by 20%
Earlier Professional Experience
Owner/Skin Consultant, Simply Skin, Tulsa, OK
Lead Sales Aesthetician, Ihloff Salon and Day Spa, Tulsa, OK E D U C A T I O N
BACHELOR OF SCIENCE, PSYCHOLOGY, MINOR IN SOCIOLOGY NORTHEASTERN STATE UNIVERSITY
A D D I T I O N A L I N F O R M A T I O N
TECHNICAL SKILLS
Proficient in Microsoft Office Suite, Salesforce, and Bullhorn VOLUNTEERISM AND COMMUNITY INVOLVEMENT
Volunteer, Team Tony Cancer Foundation
Assist patients with cancer diagnoses with basic needs, including assigning a mentor; meeting co-pays; providing gas money and groceries while navigating cancer treatment