Customer Service Representative
Resume:
Miles Leavengood
***********@*****.***
Urbandale, IA 50323
Summary
According to many, the best server they’ve ever had.
Laser focused & 100% committed to providing guests the best possible experience.
Develop long term relationships with guests to increase the likelihood of their return, and give positive feedback to friends and family.
Strong work ethic.
Punctual & reliable.
Open availability.
Work experience
Server
Dave & Buster's - West Des Moines, IA
June 2023 to Present
Main job is server, but do (and enjoy) a little bit of everything- (even dishes)
Server/Bartender
Several different companies - Des Moines, IA
January 1997 to Present
Server/bartender/kitchen
at several restaurants over 30 years
Extremely proficient in all areas of food service
Management experience
Prefer server/bar position, but willing
to do even dishes when needing done
Can handle nearly twice as
many tables as average server
Can handle full bar with tables
Punctual
Almost always available
A+ Work ethic & attendance
Positions held:
Access Direct
Customer service representative
Jan 2006-Feb 2007
Duties included calling customers who had
canceled their service and convincing them to
Renew their contract. I was top sales every night
and was eventually tasked with developing successful
scripts.
Midwest Business Solutions
Sales/service representative
March 2007- December 2008
Duties included prospecting for new customers
and taking care of existing clients
Service office equipment
Keep sales and service logs using Excel
Server/Bartender
Applebee's - Ankeny, IA
October 2022 to June 2023
Hired as server/bartender, but do a little of everything.
Server/Bartender
Ruby Tuesday - Urbandale, IA
January 2022 to June 2022
Server/Bartender/Manager
Godfather's Pizza - Knoxville, IA
April 2008 to September 2010
All positions
2 years Management experience
Opening and closing responsibilities
Server
Stella's Diner - Des Moines, IA
July 2001 to February 2002
Server
BUZZARD BILLY'S - Des Moines, IA
March 2001 to October 2001
Server
Godfather's Pizza - Knoxville, IA
February 1997 to August 1999
All positions & responsibilities
Opening & closing duties
Education
High school diploma
Knoxville High School - Knoxville, IA
August 1996 to May 1998
Skills
Profit & Loss
Food Service
Food Production
Bartending
Food handling
Cleaning Experience
Catering
Food Preparation
Food Service Management
Cashiering
Shift Management
Upselling
Restaurant Management
Commercial Cleaning
Laundry
Computer Skills
Cash Handling
Restaurant Experience
Kitchen Experience
Culinary Experience
Banquet Experience
Time management
Busser
Merchandising
POS
Microsoft Office
Customer service
Serving Experience
Management
Microsoft Word
Host/Hostess
Retail Sales
Cooking
Food Safety
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