Customer Service Data Entry
Resume:
Mary Starks
Palm Springs, CA 92262
Extensive experience in point of sale systems, accounting functions such as receivables, payable and inventory control, with over ten years of sales, office, communication, customer service and team building skills. I have a successful history of building client relationships with the ability to manage multiple tasks in a high pressure environment. I would be an asset to any Company.
Professional Experience:
Receptionist
Campos Cranial
Palm Desert, California
Appointment scheduling, answered phone calls, greeted patients, assisted with medical claims.
Business Development Specialist
Oklahoma City, Oklahoma
Medley Equipment Company August 2021-July 2023
I was responsible for helping grow our Company’s business by finding new opportunities, researching leads, and establishing relationships with potential clients and arranging appointments and getting equipment leads with specifications for our Sales Executives in every location that Medley owns including: Arkansas, Missouri, Oklahoma, Texas and Missouri.
Rental & Warranty Coordinator
Oklahoma City, Oklahoma
SS Lift, LLC December 2019 – August 2021
Filed Warranty claims on Clark, Genie, Hoist, JLG, and Sellick equipment. Composed rental contracts and assist customer’s on equipment that would be the best for their application; lift height, capacity, etc., invoice rental equipment on a weekly basis, look up parts for outside service calls on the equipment above mentioned, most every brand of forklift made. Assist the Marketing Department with a weekly catalog inserting pictures, specifications and finding the year of used equipment. Prepare make ready and check in work orders for rental equipment and assist with collections as needed. Assist call and walk in Customers in the sales of manual pallet jacks. I filled in for the Service Writer Position and the PM Service Coordinator for the last three months of employment with SS Lift.
Parts Sales
Darr Equipment Company
Tulsa, Oklahoma
July 2015 to November 2018
Parts and tire sales; ordering and receiving parts for Caterpillar; Mitsubishi; Clark; Hyster; and JCB equipment. Assist customers as well as the Service Department with their parts needs. Point of sale invoicing and handling direct shipments of parts to customers; completed Pure Safety courses on a quarterly basis.
Organic Gardener, Personal Assistant
Garberville, California
Lazy A Ranch March 2013 – January 2014Procured items needed for operating organic gardens; planted, grew, tended and trimmed organic crops. Gained extensive knowledge of cultivating and strains of medical cannabis. Drove Medical Cannabis to patients as needed.
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Front Counter Sales and Service
Tulsa, Oklahoma
T&W Tire Company April 2011 – September 2012
My job entailed the same duties For Southern Tire Mart, LLC.
Front Counter Sales and Service
Tulsa, Oklahoma
Southern Tire Mart, LLC. Mileage Masters, Inc., July 2007 – February 2010
Sold heavy equipment, industrial, large truck tires and large truck service; handled customer satisfaction; helped reconcile inventory; point of sale invoicing; filled in as needed to dispatch service Calls. I constantly held a gross profit margin of over 30 percent in sales. I sold over one million dollars in tires and service work the first full year of employment.
Invoicing and Inventory Control – Assistant Office Manager
Tulsa, Oklahoma
Fleenors’s Tire Service Inc. Heavy Equipment Tire Dealer. May 1995 – May 2007
Applied many years of general office skills including:
Procured tires, hardware, tubes, stems and foam fill for inventory; entered and quarterly reconciled inventory for our Tulsa, Oklahoma, Fort Smith, Little Rock and Springdale, Arkansas stores, collected on past due accounts; tracked retreads and section repairs, invoiced for the four above listed stores; made daily bank deposits; kept petty cash and entered the information into the general ledger; I assisted the Treasurer with the selection of new software for the business.
Buyer
Tulsa, Oklahoma
Laufen International Tile Manufacturing Plant 1991-1995
Procured items needed for the process of manufacturing tile; including ordering items from Germany and Italy. Issued and entered purchase orders in the United States; Germany and Italy for obtaining supplies for tile manufacturing.
New Machine Sales Coordinator
Tulsa, Oklahoma
Albert Equipment/Darr Equipment Company—Caterpillar Equipment Dealer
1985-1991
I Reported directly to the Vice President of Sales and Marketing. Specified and ordered new equipment from the Caterpillar factory; ordered accessories needed for equipment on order. Entered invoices for the sale of new, used and rental equipment, for both the Tulsa and Oklahoma City stores. Coordinated the shipment of new equipment from the Caterpillar factory and used equipment for auctions and rentals. Coordinated pre-delivery of new machine with the Service Department, traded equipment that was on order at the Caterpillar factory and traded equipment for sales between dealers for specifications as needed. Assisted with hospitality rooms for County Commissioners.
Education
Graduated High School with extra credits in Cooperative Office Education
Completed International Purchasing Class at Tulsa Community College
References available upon request
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