A Team It
Resume:
Ringwood, OK *****
**********@*****.***
SUMMARY
Highly-motivated employee with
desire to take on new challenges.
Strong work ethic, adaptability, and
exceptional interpersonal skills.
Adept at working effectively
unsupervised and quickly
mastering new skills.
SKILLS
• Corrective Action Planning
• Policy Enforcement
• New Employee Orientation
Employee Handbook
Development
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• Employee Onboarding
• Payroll Administration
• Regulatory Compliance
• Microsoft Office proficiency
Kevin Sodowsky
EXPERIENCE
August 2023 - Current
Probation and Parole Officer I Oklahoma Department Of Corrections Enid, OK
March 2019 - August 2023
Administrative Assistant Oklahoma Department Of Corrections Enid, OK
July 2014 - February 2019
Lead Emergency Dispatcher Life EMS Ambulance Enid, OK January 2012 - June 2014
Assessed risks posed by a particular offender before granting permission for them to travel outside the jurisdiction.
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Maintained detailed case notes on each parolee's progress towards goals.
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Prepared reports summarizing cases as needed for review by judges or other legal personnel.
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Developed positive relationships with clients through active listening and empathy.
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Investigated violations of parole or probation conditions and took appropriate action when necessary.
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Supervised adult offenders to monitor compliance with court ordered conditions.
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Referred offenders to appropriate community agencies to complete services in compliance with court orders.
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Provided oversight for offenders assigned to the Administrative Caseload
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Maintained offender files through conducting regular compliance checks in line with policy
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Ensured accurate and timely submission of violation and supplemental reports to courts
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• Served as Safety Officer for Enid office
Utilized mapping software programs to identify locations quickly during emergencies.
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Developed strong working relationships with local police departments, fire stations, hospitals and other relevant entities.
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Provided guidance to callers during emergencies and relayed pertinent information to responding units.
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• Prioritized multiple tasks simultaneously in high pressure environments. Continually monitored events happening within assigned area to anticipate potential problems or threats.
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Created detailed logs of all incoming calls for service including caller information, location details and nature of request and incident reported.
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Managed the full recruitment cycle by reviewing applications, conducting interviews, and providing valuable insights for hiring decisions as well as overseeing staff training and terminations.
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Dispatcher Luckinbill Construction Enid, OK
June 2011 - December 2011
Dispatcher Greater Houston Livery Kingwood, TX
November 2007 - August 2010
General Manager Pizza Hut Humble, TX
• Resolved customer complaints related to service issues or delays. Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
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Tracked vehicles using GPS technology and provided real-time status updates as needed.
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• Maintained logs of all incoming calls and assigned tasks.
• Matched bills of lading and reconciled quantities to verify items shipped. Recorded results of service calls to create report summaries for senior management.
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Tracked changes in computer system to keep records current and accurate.
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Utilized various software systems to facilitate movement, planning and scheduling.
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Monitored dispatch board and adjusted call priorities regularly based on caller needs.
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Documented services performed, operations information, and dispatch details in system.
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• Assigned drivers to appropriate routes based on customer needs.
• Ensured compliance with safety regulations and company policies.
• Updated records of driver locations, delays, and cancellations.
• Provided timely updates to customers regarding their orders or requests. Managed a large volume of phone calls while ensuring accuracy in data entry.
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Tracked vehicles using GPS technology and provided real-time status updates as needed.
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Ensured compliance with local health department regulations regarding food safety standards.
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Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
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Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
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Conducted regular meetings with senior management team to review progress against established objectives.
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Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
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Established and maintained effective communication with staff members to ensure efficient operations.
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Assisted in the recruitment process by interviewing potential candidates for open positions.
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Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
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Resolved customer complaints quickly while maintaining high quality standards of service delivery.
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• Administered employee discipline through verbal and written warnings.
• Trained employees on duties, policies and procedures.
• Supervised employees through planning, assignments, and direction. June 2002 - May 2007
Senior Telecommunicator Houston Police Dept Houston, Texas Monitored radio frequencies for incoming calls and dispatched appropriate personnel accordingly.
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Initiated contact with outside agencies when additional resources were required.
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Updated databases regularly with new information regarding suspects or persons of interest.
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Provided assistance to officers in field by gathering information, relaying messages, and dispatching units as needed.
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Entered data into computer systems such as CAD to generate calls for service or other requests.
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Served as a liaison between departments within law enforcement organizations in order to facilitate communication between units.
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Assessed emergency situations via telephone interviews with callers to determine necessary response level.
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Tracked police units in the field using GPS systems to ensure safety of officers on duty.
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Operated law enforcement communication equipment and NCIC database to facilitate information to department.
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Dispatched police, fire and EMS units to respond to emergent situations with established procedures.
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EDUCATION AND TRAINING
May 2023
Bachelor of Science Criminal Justice
Northwestern Oklahoma State University, Alva, OK
May 2012
Associate of Science Business Administration
Northern Oklahoma College, Tonkawa, OK
• Fall, 2022 - Honor Roll
• National Society of Leadership Success Recipient
• Harold Hamm Scholarship Recipient
• Enid Leadership Council Student Government, Representative
Contact this candidate