Customer Service Food
Resume:
WENDY KONADU OPPONG
south Amboy, New Jersey
*********@*****.***
PROFESSIONAL SUMMARY
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
SKILLS
o Multitasking capabilities
o Sanitation standards
o Reliability
o Barista expertise
o Food safety knowledge
o Team collaboration
EXPERIENCE
Café associates
March 2023 – Current
Edison, New Jersey
oSupported food service department growth, monitoring industry trends to maintain competitive pricing and service offerings.
o Trained and developed foodservice team members in company policies and service standards.
oEnforced compliance with regulatory requirements for safe food handling and sanitation.
o• Oversaw food preparation processes to maintain high quality and consistency in final products.
oAddressed customer complaints and concerns promptly and professionally.
Freight Team Associate
Home Depot Edison, New Jersey
From April 2023 to MAY 2024
oManaged efficient cargo sorting, routing items to correct destination or storage location.
oPrepared orders, picking material and staging product for smooth loading
oPrepared necessary documentation for customs clearance when dealing with international shipments.
Passion Airline
Kumasi, Ashanti, Ghana
Flight attendant form FEBRUARY 2021 to MARCH 2023
o• Verified passengers' tickets and directed to correct seats to promote smooth boarding.
oChecked load configurations and corrected baggage problems to meet overhead bin standards
oResponded to flight operations problems and implemented standard procedures to correct problems.
oTracked supplies used with pre-flight checks and post-flight inventories.
oHelped passengers disembark aircraft safely at destination airports.
oMinimized disruptions with good conflict mediation skills, use of restraints and law enforcement involvement.
EDUCATION
Associate in Science (A.S.) - Clinical Nurse
premiere Nursing Training, Kumasi
June 2017
LANGUAGE
English and fluent
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