Insurance Claims Team Member

Summary of qualifications

Recent experience in management and supervising a small group and training skills.

Highly organized, analytical thinker with strong communication skills.

Ambitious, flexible team member who loves to learn; computers savvy.

Productive self-starter with a strong work ethic; consistently achieve goals.

Experience

Public Adjuster, The Property Claim

April 2016 – Present

Investigates insurance claims to determine the extent of insuring a company's liability.

Handle the investigation, verification, and valuation of insurance claims.

Adjusting your claim and presenting it to your insurance company.

Examining damaged properties, interviewing claimant, and determining the amount that insurance companies should pay.

Negotiate, evaluate, and determine in a good faith the settlement of the damage.

Sales Advisor, Vista BMW & MINI

May 2014 – 2016

Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.

Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager.

Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options.

Maintain contact with customers via email, phone calls, and regular updates on promotional offers.

Ability to perform quotes, discounts and rebates and close deals.

Certified Pool Operator, C&A Pools Inc.

April 2005 – 2014

In depth knowledge of Swimming Pool Equipment, including installation, troubleshooting, and basic overhaul. Ability to analyze, adjusts, and performs minor repairs on equipment.

Payrolls, customer service, accounting and team leader.

Working knowledge of Pool Water Chemistry.

Knowledge of general chemistry, laboratory techniques and basic statistics

Ability to work in extreme hot, cold and wet conditions, ability to ensure safety.

Ability to deal effectively with guests and staff members.

Hired, trained and supervised working of staff and maintained good relations with all parties.

Pool and Spa repair technician, VR & VR Services Inc.

September 2008 – 2016

Maintained accurate logs of all testing for inspection as required.

Resolved all pools and spa related issues on time.

Resolved plumbing and electricity pool issues.

Skill Name

Skill Level

Last Used/Experience

Customer Service

Expert

Currently used/8 years

Complaint Handling/Dispute Resolution

Expert

Currently used/10 years

Sales Lead Generation

Expert

Currently used/8 years

Data Entry/Records Management

Expert

Currently used/10 years

Multiline Phone Use

Expert

Currently used/10years

MS Word, Excel and Access

Intermediate

Currently used/10 years

Education

Palm Beach State College, Boca Raton, FL

2009 – 2011

Markham College, Lima, Peru

1991 – 2002

Recipient of High School

Referrals

Juan Maza, The Property Claim - President, cell: 954-***-**** or 954-***-**** (work)

Mercedes Castilla, Warner Chapell – Office Manager, cell 305-***-****

Piero Vitteri, Vitteri Pools Inc, Owner, cell 561-***-****

Contact this candidate