Customer Service Data Entry
Resume:
Torri Washington
Dothan, AL *****
******************@*****.***
Energetic customer service specialist eager to obtain a position that makes full use of my expertise in
building customer relations.
Advanced customer service experience includes handling a wide range of contact methods while
accurately documenting customer issues and providing first class service with every interaction.
Track record of quickly acquiring competency in all products and transactions while readily and
positively adapting to change.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Data Entry Specialist
National Telecommuting Institute-Boston, MA
March 2022 to May 2024
Working remotely. Responsibilities included calling, emailing, texting, collection of payments, and
keeping excellent records of all transactions and appointments. Word Processing skills, Oral
Communication and Writing skills, Computer skills from word processing to creating Excel spreadsheets.
I’m self-motivated and discipline. I use quick thinking and effective decision making on a daily basis.
Lastly it requires a love for continuous learning as my duties change often.
Supervisor
Regroup (Remote Worker)
August 2016 to January 2021
Supervisor of a team of 18, responsible for creating reports, attendance and sales productions. Motivated
agents to make better numbers for the company. Sales Team responsible for cold calling colleges and
universities to sell Emergency
Notification Software.
Unit Secretary ER Dept
St. Francis Hospital-Columbus, GA
August 2006 to August 2012
Responsibilities included answering phones, making copies, scheduling appointments, maintaining
supplies, admitting patients, administering and maintaining patient records, breaking down medical
charts for record keeping and coordinate billing.
Education
Associates Degree
University Of Connecticut - Storrs, CT
August 1995 to June 1999
Diploma
Toms River High School - South Toms River, NJ
September 1991 to June 1995
Skills
• Sales
• Time management
• Data entry
• Word processing
• Personal assistant experience
• Calendar management
• Administrative experience
• Microsoft Excel
• Continuous improvement
• Microsoft Office
• Organizational skills
• Typing
• Microsoft Word
• Communication skills
• English
• Medical Records
• Office Management
Contact this candidate