Maintenance Supervisor Process Improvement
Resume:
VERNON
OLIVER
************@*****.***
Atlanta, 30328 GA
Dependable Maintenance Supervisor/Technician bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced
complex problem solving skills. Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and
proactive in addressing and resolving problems.
Successful Owner/Operator with expertise in HVAC,
Plumbing, Electrical, and the Carpentry industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable
candidate successful at managing multiple priorities with a positive attitude To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
PROFESSIONAL SUMMARY
Your Handyman - Atlanta, GA - Owner/Operator
07/2019 - Current
WORK HISTORY
Increased longevity of HVAC systems by performing
preventive maintenance
•
Conducted maintenance service on HVAC systems to
increase life expectancy of equipment and prevent
costly repair work
•
Maintained boilers, hot water systems, gas heating equipment and food service equipment
•
Discussed heating and cooling system malfunctions
with customers to isolate problems and verify
corrected malfunctions
•
Installed new air conditioning, heating and
refrigeration systems according to manufacturer's
specifications and local codes
•
Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers
•
Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes
•
Improved customer satisfaction by efficiently
diagnosing and repairing plumbing issues in
residential and commercial properties
•
Repaired plumbing systems, components, and
equipment
•
• Installed, maintained, repaired, and tested equipment SKILLS
Exceptional interpersonal
communication
•
• Effective leader
• Staff training/development
• Employee scheduling
• Conflict resolution
• Customer service-oriented
• Deadline-oriented
• Efficient multi-tasker
Trouble Shooting Skills in
HVAC, Plumbing,
Electrical, and Appliances
•
• Decision-Making
Hazardous Materials
Handling
•
• Customer Service
• GPS and route planning
• Relationship Building
• Strong Work Ethic
Bishop State Community
College
Associate of Science
EDUCATION
Communication
CERTIFICATIONS
HVAC Certification
Universal 1999
•
• CPO 1999
The Finger Company - Sandy Springs, GA -
Maintenance Technician
12/2017 - 07/2019
for electricity generation and utilization
Maintained compliance with local codes and
regulations by staying up-to-date on industry
standards and best practices
•
Repaired or replaced wiring, equipment and fixtures using hand tools and power tools
•
Spliced, joined and connected wire to fixtures and other electrical components
•
Inspected electrical systems, equipment and
components to identify hazards, defects, and repair requirements
•
Inspected electrical systems, equipment and
components to identify hazards, defects and need for adjustment or repair
•
Effectively used nails, screws, pneumatic nailing
systems, concrete anchors, powder-actuated fasteners and framing connectors
•
Calculated dimensions and amount of needed
materials by accurately measuring job site and
structures
•
Assisted in the design and execution of custom
carpentry projects, ensuring individualized solutions to meet client needs
•
Demonstrated versatility in skill set by successfully completing a variety of carpentry and masonry tasks, consistently exceeding client expectations
•
Collaborated with other construction workers to
coordinate projects and streamline process
•
Completed complex masonry projects with precision, utilizing advanced techniques to ensure structural integrity and aesthetic appeal
•
Utilized diverse range of tools and equipment to
effectively execute carpentry tasks, increasing overall productivity rates
•
Provided exceptional customer service by addressing concerns and answering questions throughout the
construction process, leading to repeat business and referrals
•
• Assembled and installed furniture and cabinetry
Checked measurements and completed accurate cuts
to prevent materials waste and maintain cost controls
•
Measured, drilled and sawed materials to perform
successful home improvements.
•
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications
•
Maintained a safe living environment for residents by quickly addressing any potential hazards or code
violations discovered during inspections or reported by tenants
•
Increased energy efficiency within the apartment
complex through regular monitoring of
heating/cooling systems performance and
•
Air Force One Heating And Cooling - Atlanta, GA -
Service Technician
06/2017 - 09/2017
Foshee Residential Management Company -
implementing corrective measures when necessary
• Repaired and replaced pumps, valves and motors
• Installed new locks, door handles, and door closers Restored and repaired worn and damaged building
components to support appearance, longevity and
security
•
Performed preventive maintenance and repairs on
various types of equipment
•
Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks
•
Participated in emergency response efforts during
inclement weather events or other unforeseen
circumstances, providing rapid assistance in
addressing damage or safety concerns throughout the property
•
Contributed to increased resident retention rates by consistently providing high-quality maintenance
services that exceed expectations
•
Inspected building systems to evaluate HVAC,
electrical and plumbing maintenance needs
•
Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions
•
Installed and maintained plumbing and HVAC
systems
•
Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor
repairs, and appliance installation as needed
•
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
•
Reviewed technical documentation to complete
equipment maintenance and repair
•
Conducted maintenance service on HVAC systems to
increase life expectancy of equipment and prevent
costly repair work
•
Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems
•
Reduced downtime for businesses by quickly
diagnosing and resolving complex HVAC-R issues
•
Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting
functionality
•
Performed routine maintenance on heating and cooling systems
•
Traveled to job sites for both scheduled and emergency appointments
•
Worked in strict compliance with applicable OSHA
regulations and safety requirements
•
Troubleshot and diagnosed issues with HVAC and
refrigeration units.
•
Maintenance Technician
01/2015 - 01/2017
Hammond Residential Group - Maintenance Supervisor 06/2014 - 01/2015
CBRE Atlanta - Montgomery, AL - Facilities
Maintenance Technician
08/2013 - 01/2014
Self Employed - General Contractor
01/2012 - 06/2013
Thompson Thrift - Maintenance Supervisor
12/2010 - 10/2011
• Operated tools, including hoists, saws and drills
• Repaired defective equipment parts
Followed routine and preventative maintenance
checklists
•
• Installed pipe systems and plumbing
Diagnosed mechanical problems and determined the
best ways to correct them
•
Referenced blueprints, repair manuals and parts
catalogs for complex repairs
•
• Repaired air handlers and makeup air units.
Followed routine and preventative maintenance
checklists
•
• Repaired air handlers and makeup air units
Conducted preventive and corrective maintenance on bearings, pumps, shafts and fans
•
• Documented all maintenance and repairs
Directed operation and maintenance of building
mechanical and utility systems
•
Scheduled contractors for projects and distributed work orders
•
Managed tool shop, monitored stock levels and
ordered parts
•
Diagnosed mechanical problems and determined the
best ways to correct them
•
• Repaired defective equipment parts.
Checked, tested and replaced faulty components,
circuit modules and printed circuit boards
•
Logged detailed and thorough records of maintenance performed
•
Served as first responder for all facility and equipment issues
•
Repaired and replaced plumbing parts, including
fixtures and drain lines
•
• Changed filters on all HVAC equipment
• Served as a direct median between CBRE and Jcpenny. Performed regular job site observations to provide direction for all general contractor personnel
•
Main area of interest was HVAC, Plumbing, Make
Readies, and Plumbing.
•
Hired to assist in construction phase of apartment community
•
Aronov Realty - Maintenance Supervisor
02/2007 - 11/2010
Colonial Properties Trust - Maintenance Supervisor 12/2001 - 02/2007
Worked with construction foreman on all phases
construction project
•
• 100% lease up property.
Trained, coached and mentored staff to ensure smooth adoption of new program
•
Implemented innovative programs to increase
employee loyalty and reduce turnover
•
• Hired and trained Maintenance Technicians
Exceeded company objectives with by completing
work orders and make readies in a timely manner
•
• Replaced or Repaired damaged or broken equipment Maintained swimming pool: chemicals and pump
motors.
•
Hired and trained new maintenance technicians of
staff
•
Exceeded company objectives with completing work
orders and make readies in a timely manner
•
Partnered successfully with staff, vendors, and
contractors to produce a desired result
•
Kept track of equipment, inventories, and system
upgrades in order to prepare and present detailed
reports to upper management
•
Negotiated contracts with vendors for cost-effective materials procurement
•
Scheduled and oversaw maintenance, repair and
installation activities.
•
Associate's Degree
DEGREES
PROFESSIONAL DEVELOPMENT
• Fair Housing, Grace Hill 2003-2012
• Sexual Discrimination, Grace Hill 2003-2012
• Supervising and Management, Grace Hill 2003-2012
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