Customer Service Representative

Becca Buck

251-***-**** ***************@*****.*** Summerdale, AL 36580

CAREER OBJECTIVE

Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success.

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE, Foley, AL

Circle K, March 2022-March 2023

Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts.

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• Responded to telephone inquiries and complaints following standard operating procedures.

• Maintained knowledge of company products to provide helpful suggestions and recommendations to customers. CUSTOMER SERVICE REPRESENTATIVE WORK AT HOME, Charleston, SC Alorica,

Worked at home for a utility company

January 2021-March 2021

• Provided efficient and courteous service to customers at all times.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Responded quickly to meet customer needs and resolve problems. EDUCATION

HIGH SCHOOL DIPLOMA, Oxford, AL

Oxford Christian School, May 2008

SKILLS

Customer Relations Active Listening Money Handling Abilities Professional Telephone Demeanor Critical Thinking Problem-Solving Ability