Customer Service Los Angeles
Resume:
Atina Pier
Contact
************@*****.***
Woodland Hills, CA 91367
Summary
I'm Atina Pier, a sales and service professional in Los Angeles, California. I'm a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I enjoy teamwork and idea generation. with a background in sports, art; I will bring discipline, creativity and adaptability to my work. I am looking for opportunities to expand my knowledge and contribute to a dynamic business/organization. I am applying to your company to fill my time in a way that aligns with my interests while being part of a team environment that is social and challenges me in new ways.
Education
Associate of Applied Science - Social Sciences
Los Angeles Pierce College Woodland Hills, CA 04/2023
GED
Thevertitude Canoga Park, CA
05/2020
12/2023
GED
Pars Equality Center Business Marketing Van Nuys, CA
06/2023
Real Estate License
Lisencesoulution Real State School Orange, CA
Cosmetology License
Cosmetica Beauty School Angeles, CA
03/2018
Associate of Arts
Michael Vincent Academy Los Angeles, CA
05/2024
Key Skills
Experience
Hair Salon ManagerFarah beauty salon Topanga, CA12/2017 - 12/2022
Maintained and monitored daily salon operations, including scheduling appointments and overseeing staff.
Ensured compliance with all local and state regulations concerning sanitation, safety, and customer service.
Provided excellent customer service to build clientele base and ensure repeat business.
Hired, trained, evaluated, supervised and disciplined salon staff members.
Developed marketing strategies to promote the salon's services and attract new clients.
Managed accounts receivable and payable functions including invoicing and collection activities.
Negotiated contracts with vendors supplying products and services needed by the salon.
Hair Colorist Beauty of bella Oxnard, CA05/2018 - 09/2022
Mixed and blended hair color to create customized colors for clients.
Applied permanent, semi-permanent, and temporary hair colors using foils, balayage techniques, or all-over application methods.
Performed deep conditioning treatments after coloring services to ensure maximum hydration of the hair fibers.
VideographerRL footage Orange, CA12/2019 - 12/2021
Edit raw footage into a final product using non-linear editing systems such as Final Cut Pro or Adobe Premiere.
Create special effects with software applications such as After Effects or Motion.
Use professional grade drones to capture aerial footage from various heights.
Food Design Billionaire Catering12/2019 - 12/2020
Operated a variety of kitchen equipment in accordance with manufacturer's instructions.
Checked temperatures of all cooked foods regularly to ensure proper cooking temperature was maintained.
Kept work area clean and organized at all times in compliance with health codes regulations.
Assisted other cooks during peak periods or when needed to complete tasks on time.
Prepared weekly grocery order for food purchasing, properly receiving and storing food and supplies.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Greeted and seated guests in a friendly and efficient manner, ensured positive first impressions, assisted in reservation management, provided excellent customer service while taking accurate food & drink orders, provided.
Restaurant Waitersafir restaurant CA10/2017 - 12/2019
Greeted customers, provided menus and answered questions about menu items.
Assisted guests with making food and beverage selections.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Promptly reported any maintenance issues concerning kitchen equipment or dining areas.
Resolved customer complaints in a polite manner according to company policy.
Replenished stocks of napkins, silverware and other dining room supplies as needed.
Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Experience: Responsible service of alcohol standards, health and hygiene protocols, ability to play responsibly in stressful situations, serve drinks and food orders, ensure a clean and respectful work environment, verify age requirements, good memory and time management.
Quality Assurance and Control
Cutting and Slicing Techniques
Customer Service
Food Presentation
Project manager
Communication
Attention to Detail
Food Preparing, Plating, and Presentation
Collaboration and Teamwork
marketing
Ingredient Preparation
Analytical Thinking
Hard working
Event Planning
CashierDollar Tree Distribution Center Woodland Hills, CA04/2016 - 10/2016
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
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