Customer Service Cedar Rapids

Mary Johnson, M.A.

*** **** ** **. **, Cedar Rapids Apt 11 IA 52403 319-***-**** *******@*****.***

PROFESSIONAL HIGHLIGHTS

Customer Service professional with exceptional telephone, multi-tasking, organizational, and computer skills.

Twenty – five years of face to face customer service experience

Fifteen + years institutionalized cooking; cooking huge quantities for holiday meals, handle inventory and ordering supplies; managing servers and trained servers and cooks.

Serv-Safe Food –Protection Manager certified: 6/18/19 – 6/18/2024.

RELATED EXPERIENCE

Cook: Safari Kids, daycare: 6/24/22/ 10/25/22

Cook: LaPatite Academy, 10/4/21- 5/17/21, Prepped, Cooked and Served, 50 children Breakfast, lunch and snack daily.

Cook/Server: Garnett Place Retirement Community: 7/28/18- 7/28/21. Leadership and management skills; Cook, and Serve Prepared menu, including some items from scratch and pre-cooked items for up to 100 residents. Culinary and some southern cooking styles, including scratch desserts, and meals. Inventory, ordering and caring for product deliveries.

.

9/9/16 – 3/15/18: Prep and Cook daily Breakfast and lunch menus for all preschool aged children at the center; including special diets for specific food allergies. Head Cook/ PT substitute teacher assistant: Kids point south Cedar Rapids IA Substitute care and participation with preschool children daily

Line cook

Aramark Food Services: 2/9/14- 4/15/16

Prep and cook daily menu items including sandwiches, full course meals, Stir Fry’s and pasta bar.

Prepared daily meals to customers face to face along with four years of grill cook experience.

Cashier

Country Kitchen, (04/1996- 09/1998)

Handled customer cash transactions and receipts

Served meals and placed customer orders.

NOTE: There is a gap in my work history because I decided to go to college to obtain a career change.

Education

Allied Health Institute

Practical Medical Office Training, 7/28/2015

Course.com, Bend, Oregon, 2012.

Medical Claims and Billing, Certified

TECHNOLOGICAL AND OTHER SKILLS

Medical billing and coding procedureICD-9 and ICD-10

CPT codes

Patient scheduling

Electronic Health Records Software

Cash-handling

Customer Service Skills

Advanced Computer skills

QuickBooks

Organization of Records

Ability to prioritize

Telephone Customer Services

Advanced Computer skills

Contact this candidate