Johnny Santiago
Im great with customer service team leading and working in groups i strive to do better all the time and i will be a great addition to your company Houtzdale, PA 16651
*************@*****.***
Authorized to work in the US for any employer
Work Experience
csr patient ambassador
ecco group usa sonobello - Florida
February 2022 to Present
csr patient ambassador hipaa cert
Customer Service Representative
Ecco group usa sirius xm - Pennsylvania
December 2021 to Present
Remote Sales representative and customer service agent i did billing sign ups and troubleshooting Sales Representative
Sirius XM Radio - Pennsylvania
December 2021 to Present
Remote sales rep and customer service agent i helped will billing customer support and troubleshooting Selector/Picker
DuBois Logistics, LLC - DuBois, PA
August 2020 to Present
pdc selector
Private contractor
Point Pickup Technologies - State College, PA
January 2020 to Present
I'm a private contractor for the company and I also do deliveries and customer service Personal Shopper/Sales Associate and delivery driver and customer service Instacart - State College, PA
October 2018 to Present
I am a private contractor work for instacart doing deliveries shopping and customer service Owner and Operator
One stop merch 1 - New jersey
April 2015 to January 2020
I owned my own merchandise sales company via internet Live in super intendent
Wyckoff equities - Brooklyn, NY
August 2010 to April 2014
I was a live-in superintendent I did repairs and custodial work carpentry painting maintenance mechanical work tile work locks replacements and small motors repairs Site manager
Jonni king king of klean - New York, NY
September 2007 to March 2010
I was a site manager I was in
charged of supplies inventory making shore locations are properly cleaned and everything is in order and payroll
breakfast leader
Wendy's - State College, PA
April 2020
i was breakfast leader incharge of getting grill and food prep for breakfast and made shore stations was stocked with items for the day and stocking
Education
High school or equivalent in Carpentry and bussiness Evanders child hs - Bronx, NY
June 1999 to June 2003
High school diploma or GED
Skills
• Customer Support
• Customer Care
• Bilingual
• Communications
• Delivery Driver Experience
• Project Management
• Sales Management
• Auto repair
• Landscaping
• Computer programing
• Music editor
• Disc jockey
• Taxi driver
• Customer Service
• CSR
• Call Center
• Drywall
• Handyman
• Construction
• Tile Laying
• Carpentry
• Remodeling
• Vehicle Maintenance
• Plumbing
• Custodial Experience
• Forklift
• Oil Change
• Mowing
• Mechanical Knowledge
• Boiler
• Glass Installation
• Community maintainence (7 years)
• Communications skills (10+ years)
• Lawn Care
• Facilities Maintenance
• Equipment Repair
• Brake Repair
• Plastering
• Trim Carpentry
• Caulking
• Retail Sales (10+ years)
• English
• Computer literacy
• Food Service (10+ years)
• selector (1 year)
• Pallet Jack Experience (2 years)
• Supervising Experience (10+ years)
• janitorial maintenance experience (10+ years)
• messenger (10+ years)
• Warehouse Experience (5 years)
• Order Picking
• Stucco
• Order Picker
• Loader Operation
• Retail management
• Restaurant experience
• Restaurant management
• Power tools
• Hand tools
• Hotel experience
• Farming
• Analytics
• Salesforce
• Software troubleshooting
• Technical support
• Spanish
• Windows
• Negotiation
• Telemarketing
• Computer networking
• LAN
• Computer hardware
• Van driver
• Live chat
• E-commerce
• B2B sales
• Typing
• Google Suite
• QuickBooks
• Relationship management
• Cleaning & ground maintenance (10+ years)
• Cleaning (10+ years)
• Ground maintenance (10+ years)
• Assembly
• Search engines
• Box truck
• Commercial driving
• Load & unload
• Freight
• VPN
• Property maintenance
• Sales
• Cold calling
• Dispatching
• SQL
• Relational databases
• Data analysis skills
• AWS
• Account management
• S3
• System testing
• Microsoft Access
• Sales representative (10+ years)
• Operating Systems
• Microsoft SQL Server
• JavaScript
• Remote customer service agent (10+ years)
• Research
• Upselling
• NetSuite
• Avaya
• Order entry (5 years)
• Customer retention
• Sales support
• Communication skills
• Data entry
• Google Docs
• Presentation skills
• iOS
• Mobile applications
Languages
• English - Expert
• Spanish - Expert
Certifications and Licenses
Driver's License see
2005 to Present
DL
hipaa
February 2022 to February 2024
hipaa awareness for bussiness associates certifications Food Handler Certification
Additional Information
Customer service sales, inventory management, supervising,auto repairs,stocking, driving,computer smarts,programming,advertising,sxb