Customer Service Marketing Manager
Resume:
Matthew N.Rosenberg
Lodi, CA 95240
************@*****.***
Professional objective
Seeking employment opportunities for continuing professional challenge and personal growth.
Qualifications:
●Results oriented professional with proven strengths and work experience in teaching, retail, sales, custodial work, and customer relations.
●Readily establish positive professional rapport among senior management, coworkers and clients
●Excellent communication and customer service skills.
●Significant marketing /sales experience and success.
●Reliable and confident in a busy fast paced environment.
●Computer literate.
●A team player with proven ability to manage and lead people.
●Strong combination of analytical, management skills.
Amazon -Warehouse
●Organize packages
●Worked with other associates on the line sort and label
●Moved containers to their designated spots, to be shipped to the proper areas
●Scanned packages, accounting for inventory
MMC group Inc., - California Department of Public Health
●Remote worker from home
●Took customer calls and calls from other organizations.
●Responsible for helping Californians with the Covid-19 pandemic resources, and anything else they would need.
Kelly services -Right Way Tax Solutions
●Worked in a call center environment
●Help with any technical problems or issues that clients had
●Connect to client’s computer and fixed software issues
Liberty Tax Services- Marketing Manager
● Create a new business for the company and all different location in the whole San Joaquin County region.
●I would go business to business, attend events, call publications and get them to advertise us, and not to mention personal referrals as well.
● Hiring and fire employees as well as create schedules for their employment.
Cost-U-Less Insurance- Insurance Broker
●Help Clients find the right policy with right rates that would cover their car and make them happy
●I would underwrite a policy and go over it with the client and have them sign everywhere they needed to in order to complete the transaction.
●Cold calling, taking walk-ins, and creating my own clients through marketing myself, and referrals.
●Handled all client complaints, questions and personally being they’re in-between for the client and the company.
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LANGUAGES
English and partial Spanish
Education
Lodi High School - Diploma
San Joaquin Delta College, —A.A. degree
●Business certificate
●Arts and humanity degree
Lou Yaw’s Insurance Training School
●Property and Casualty License for the State of California
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