Customer Care Representative

OLAREWAJU DAVID

OND (Bus.studies), Telemarketing Diploma (CCSP,CTP)

**, ***** *****, ***** ***, Ojota, Lagos

Email: *************@*****.***

Mobile No: 080********

CAREER OBJECTIVE:

I am young highly ambitious, goal-driven, sales professional with strong communication and persuasive skill. Possesses strong ability to adapt to changing environment, I can use my talent, strength inbuilt ability and experience to serve the organization towards the attainment of organizational goals and objectives.

Date of Birth: 31st August, 1986

State of Origin: Kwara

L.G.A: Oke – Ero

Nationality: Nigeria

Marital Status: Single

Sex: Male

Languages: English, Hausa (basic) and Yoruba.

EDUCATIONAL AND QUALIFICATION

1st Degree Consulting, Ikoyi, Lagos

Customer retention and selling skills.

Telemarketing Diploma, Houston, Texas (Lagos, Nigeria). Certification – Certified customer Service Professional (CCTP) Certified Telesales professional (CTP). 2013

Lagos State Polytechnic, Ikorodu, Lagos State, Nigeria. National Diploma in Business Studies, (ND)

2012

Immaculate Heart Comprehensive High School, Maryland, Lagos State, Nigeria. West Africa Senior School Certificate Examination 2002

Bunmat Learning Field, Yola, Adamawa, Nigeria 1996 WORKING EXPERIENCE

Laterna Ventures Ltd 2015 - 2016

Post Held: Regional Supervisor - Ajegunle

Job Description: Visit the Customers in my region every week day Collate orders.

Keep good rapport / Relationship with Customers

Make Monthly Sales Report.

Submission of Monthly Report to Sales Manager

Sell and collect cash to Customers in my region

Laterna Ventures Limited

Post Held: customer service/ Marketing personnel 2013

- 2015

Job Description: Attends to customer on the Shopfloor Attends to Customers via mails and Phone calls

Calls Customers and introduce new product to them

Attends exhibitions in / outside Lagos

Shoprite, Alausa Ikeja, Lagos

Post Held: Costumer Attendant

Job Description: Working with a team and creating a vital and solid Relationship with Customers 2010 - 2012

Magrellos Fast Food

Ogudu GRA, Ojota, Lagos State.

Post Held: In-person Customer Service Rep.

Job Description: Identifying Competition in the Industry and recommending Appropriate Sales Strategy to management 2007 - 2010 TECHNICAL SKILLS

Training Knowledge in the use of Software Packages such as Microsoft Office suite and Navision classic.

PERSONAL STRENGTH

Good verbal communication skills, great listening skills.

Ability to handle cold calling

Making sure customers are satisfied with ability to handle high – rate customer. UNIQUE SELF ATTRIBUTES

Result yielding sprit.

Ability to work with little or no supervision.

HOBBIES

o Reading, playing, basketball, learning new things, and meeting people. REFERENCE

On Request .

Contact this candidate