Customer Service First Aid

Mr. Carmin Battista

**** * ****** **, *******, AZ 85297

Cell Phone: 480-***-****

linkedin.com/in/carmin-battista-6973ba316

************@*****.***

QUALIFICATION SUMMARY

Skilled professional with experience working in fast-paced environments, demanding strong technical and interpersonal skills. Proactively identifying and resolving problems thus maximizing productivity. Respected leader, able to build team cohesion and inspire individuals to strive toward higher levels of achievement. Exceptional management and relationship skills; relates and interfaces easily at the top executive levels, as well as to those just starting out in the workforce. Trustworthy, ethical, discreet, and committed to quality work product. Strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals. Open to other non-sales positions where I can use my skills and capabilities as documented above and below.

Capabilities include:

Comprehend and relay priority information.

Excellent oral communication skills.

Knowledgeable of management principles and practices

Account Management and Customer Service relations

PROFESSIONAL EXPERIENCE

CINTAS – First Aid & Safety January 2024 – June 2024

Route Specialist

As a Route Specialist my duties were to assist with all route service and sales throughout the state of Arizona. Assisted Cintas representatives and customers with supplies and equipment sales. Worked with the management team to deliver high quality service. Continued to work closely with customers to generate continued healthy business relationships.

CINTAS – First Aid & Safety Sept 2014 – January 2024

Sales and Service Representative

Outside sales and service of first aid and safety supplies and equipment to Cintas customers within a specified territory. Spoke to potential customers and produced leads for the sales team. Installed safety cabinets in offices and warehouses. Worked closely with my customers and generated continued healthy business relationships.

Revana March 2012 – August 2014

Inside Sales

Inbound and Outbound call sales for a variety of customers. Sold mostly cell phone plans for companies like AT&T. Maintained quality customer service relationships.

Wedding Minister Sept 2008 – Dec 2014

Interact with and coordinate wedding ceremonies with brides. Perform the wedding ceremony and any other functions requested by the bride and groom.

Faith Foundations Church June 2003 – Dec 2009

Pastor

Lead a weekly interfaith religious ceremony that is open to the public. Excellent leadership skills. Able to speak to a large crowd or a small group effectively. Perform the weekly duties necessary for the functioning of a small congregation.

U.S. Security, Inc. Jan 1997 – April 2003

Office Manager and Lead Salesman

Managed and trained sales staff in several offices in the Southeast territory.

Supervised and supported highly motivated group of sales personnel to ensure they are focused on delivering superior service on a timely, accurate and consistent basis. Assisted in professional career development of subordinates.

Other Achievements

CPR training American Heart Assoc. 2023

Service SSR college (sales training) Cintas 2016

Rhema Bible Training Center Ministry Ordination 2000

Honorably Discharged United States Air Force 1980 – 1988

References available upon request.

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