McKinzie Penn
Mishawaka, IN *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Veterinary Assistant/ HCA
Emergency Veterinary Care Center - Mishawaka, IN
January 2023 to Present
Hospital Care Assistant (HCA)
• Keeping up with laundry
• Maintaining cleanliness throughout the clinic
• Stocking materials throughout the clinic
• Putting away inventory
• Maintaining cleanliness in examination rooms
Veterinary Assistant
• Helping RVT with vitals on patients
• Answering calls and questions from clients over the phone to help determine servility of critical issues
• Going over estimates and discharge information with clients for hospitalization of pets
• Administration of medicine and fluid treatments
• IV catheter placements, Blood draws, X-ray scans.
• Going over euthanasia consents with clients.
• Assistance with medical emergencies, such as; Seizures, respiratory distress, parvo, CPR performance, Hit by Car animals, etc.
Assembler
Irvine shade and door - Elkhart, IN
September 2020 to November 2020
• Assembly- stapling fabric to Pvc material
Kennel Technician
Bunk And Biscuit - Niles, MI
July 2020 to September 2020
• Providing medication and nutrition to canines
• Thorough cleaning and sanitation of kennels
• Monitoring and encouraging proper nutrition for each canine
• Providing regular interaction and physical activities
• Providing assistance to colleagues as needed
• Educating and supporting pet parents
Manager
Kryder Kritter Hotel - Granger, IN
October 2019 to July 2020
Provided the same rule and responsibilities as Bunk & Biscuit, in addition I also provided managerial position and was responsible for creating new accounts and scheduling. Kennel Technician
Bunk And Biscuit - Niles, MI
June 2019 to October 2019
• Providing medication and nutrition to canines
• Thorough cleaning and sanitation of kennels
• Monitoring and encouraging proper nutrition for each canine
• Providing regular interaction and physical activities
• Providing assistance to colleagues as needed
• Educating and supporting pet parents
Dietary Aide
Holy cross - South Bend, IN
2019 to May 2019
• Delivery of meals to residents
• Preparing meals for each individual’s specific nutritional needs
• Maintaining dining room cleanliness
• Proper cleaning and sanitation of trays, dishes, eating utensils, and cups Customer advocate
Safelite AutoGlass
June 2018 to November 2018
• Customer service (Phone and in-person)
• Maintain cleanliness of patient waiting area
• Customer scheduling (and rescheduling)
• Manage walk-in customer needs and schedule appropriately
• Conflict management with customers
• Customer follow-up
• Management of invoices
Education
ABC Animal behavior college
October 2018
Diploma
Mishawaka High School
Skills
• fast learner (Less than 1 year)
• self motivated (Less than 1 year)
• Customer Service (2 years)
• Assisting
• Animal Care
• Organizational Skills
• Cleaning
• Time Management
• Receptionist
• training
• MS Office
• Filing
• Kennel Experience
• Conflict Management
Certifications and Licenses
Pharmacy Technician in training
August 2022 to February 2024
Pharamacy Tech in training through the Indiana Board of Pharmacy valid through 8/18/22 - 2/18/2024 Additional Information
Skills
• Friendly
• Outgoing
• Determined
• Self motivated
• Independent
• Fast learner
• Animal lover
• Willingness to learn new skill sets.
• Bubbly personality that enhances my personal interactions.
• Punctual