Operations supervisor

CURRICULUM VITAE

Hatem Nassif

HSE & FS manager for GSS company, BMMI company, great Sudan

*****.******.**********@*****.*** / +20-11-114*****

Education

Bachelor's degree, Commercial Law

Faculty of law, English department, Alexandria University

Location: Alexandria, Egypt

Completion Date: October 2008

Training and Certifications

CIEH E-learning via food alert center

Duration: 1day (25 January 2014) Type of Training: fire safety level 1 Certificate: achievement

Lloyd’s

Duration: 2 days (20 November 2013 to 21 November 2013) Type of training: ISO 9001:2008 Quality internal auditor Certificate: Achievement

UBS

Duration: 2 days - (From 27 November 2012 To 29 November 2012) Type of Training: training the trainer master class Certificate: achievement

Cargill (NOURISHING u)

Duration: - ( From 18 October 2012 To 18 October 2012 ) Type of Training: leading by enabling

LQRA

Duration: 4 days - ( From 18 June 2012 To 22 June 2012 ) Type of Training: ISO 2200

CDP ( Egyptian civil Defense Policy )

Duration: 5 days - ( From 14 January 2012 To 19 January 2012 ) Type of Training: Fire protection and land rescue

JLG

Duration: - ( From 11 January 2012 To 11 January 2012 ) Type of Training: how to drive man lift Certificate: I have license that I can drive man lift from JLG

Dubai Integrated Safety Solutions Center

Duration: 16 days - ( From 13 October 2011 To 29 October 2011 ) Type of Training: NEBOSH International general certificate

Alexandria University, Faculty of Engineering, Engineering Center for community Development

Duration: 4 days - ( From 18 September 2011 To 22 September 2011 ) Type of Training: Hazardous Area Classification Explosive

Gulf Technical & Safety training Center ( L.L.C.)

Duration: 1 day - ( From 17 July 2011 To 18 July 2011 ) Type of Training: Scaffolding inspection and safety

APOLLO Associated Services Europe

Duration: 1 day - ( From 7 June 2011 To 8 June 2011 ) Type of Training: Root cause analysis

Marine Petroleum Lifting

Duration: 1 day - ( From 17 May 2011 To 18 May 2011 ) Type of Training: rigging and lifting

S1, Cargill Site

Duration: 2 days - ( From 27 September 2010 To 29 September 2010 ) Type of Training: site inspection

IGMA, Cargill Site

Duration: - ( From 26 September 2010 To 26 September 2010 ) Type of Training: Behavior based on safety

Egyptian Red Crescent

Duration: 2 days - ( From 18 July 2010 To 20 July 2010 ) Type of Training: First Aid

AMIDEAST

Duration: 2 months 10 days - (From 10 October 2009 To 18 December 2009 ) Type of Training: Legal translation Certificate: 4

Certification, Contract Drafting

At AMID EAST

Location: Egypt

Completion Date: January 2010

GPA: 4

Experience

Current Position:

Account management VOIS Egypt (Vodafone UK)

March 2022 – present, Iraq

Job Role:

1-Care of the pay monthly customer.

2-Give advice and instructions for the customer regarding there accounts.

3-Follow up with other departments that the customer request has been done.

4-Monitor the customer satisfaction.

Previous Working Experience:

operations supervisor at BMMI Iraq AAA

January 2019 – April 2020 Basrah, Iraq

Job Role:

1- Forecast sales effectively through the monthly analysis of information for key customers and uses the stock management system to order sufficient stock to meet market requirements, while avoiding overstocking and potential wastage.

2- Liaises with local and international suppliers to find new products for the market to increase sales and profit margins.

3- Ongoing market assessment to observe market activities and trends to identify any new business opportunities for development.

4- Conducts regular customer visits to update on customer needs and competitor activities.

5- Works with the Country Manager to identify proactive ways to improve operations and achieve better results and encourages the team to identify ways to develop and increase the customer base.

6- Manage the wholesale business to maximize sales through promotions and marketing activities (brochures, advertising etc.).

7- Manages day to day JV Camp operation.

8- Identifies staff development needs to meet business needs and arranges appropriate training. Acts as a role model and coaches more junior staff on the company’s values and behavior expected from staff.

9- Reviews team performance on daily basis to ensure they meet KPI targets and are equipped with the necessary sales tools i.e. product information and stock. Provides guidance and takes corrective performance measures when required to ensure that the team meets set targets for volume, revenue, distribution and market coverage.

10- Sets and manages budgetary requirements for 2&2 operations in coordination with the Country and Finance Managers I.e. Advertising & Promotion to ensure appropriate and effective allocation, and closely monitor OPEX & CAPEX to avoid budget overspend.

11- Monitors and controls debtor levels through regular review and works to achieve debtor’s day’s objectives by identifying measures to reduce debt time and the prompt resolution of payment issues.

QHSE & supply chain manager at GSS Sudan, South Sudan

December 2013 – October 2018

Job Role:

1-Developed and implemented (HSSEQ) program in line with the overall company strategy, industry best practices, and local regulatory requirements as specified by the Government.

2-Assisted the country manager in preparing an annual HSSE and Supply Chain operating plan including budget

3-Investigated all incidents to identify root causes so that appropriate corrective actions and preventive actions are taken

4-Conducted and communicated suitable and sufficient risk assessments relative to HSSE and Supply chain

5-Compilation of sites HSSE performance reports/presentations.

6-Controlled, maintained, improved and disseminated the company’s HSE policies and procedures manuals.

7-Followed the IMS Policy and met the requirements to be compliant with (ISO 9001), (ISO 22000), (OHSAS 18001) and (ISO 14001).

8-Made recommendations for continual improvement and supported improvement initiatives the company undertakes.

9-Monitored the Security (3rd party) and CCTVs. Security report that has to be sent to CM on monthly basis unless there is emergency

10-Prepared monthly maintenance plan and monitor it. Reported the maintenance monthly cost to CM

11-Monitored and controlled the usage of fleet, the license and insurance for each vehicle. Reported the fuel and maintenance cost for fleet on monthly basis

12-Inventory Planning

13-Managed and Monitored the delivery schedules for on time and complete delivery, also provided creative solutions for reduction in cost and service improvement.

14-Completed or delegated all ad hoc checks prior to deliveries departing from the warehouse and oversees to ensure compliance with contractual obligations. Builds and maintains good working relations with customers.

15-Negotiated competitive rates – maximize margins/ discounts from the suppliers & freight forwarders.

16-Managed operational queries or problems at delivery points. Monitored and controlled the quality of the products while receiving, storing and delivering products

EHS manager at Nile stevedoring and storing company

June 2013 – November 2013 Alexandria, Egypt

Job Role:

1-Do the startup and commissioning for the plant to start production.

2-Create EHS policy for the company.

3-Create the bible that the company will work through for EHS.

4-Create the training material and train employees.

5-Implement EHS policy and procedures.

6-Lead EHS team.

7-Scaffolding inspection

8-Do Inspection over lifting equipment and accessories

9-Risk assessment.

10-Investigate incident and Do Root Cause analysis.

11-Do internal audits.

12-Lead site housekeeping team.

13-Manage and control the department's budget.

14-Conduct Risk Assessments and define control measures to reduce the risks to acceptable level.

15-Cooperate with all departments to synergize specific EHS requirements and needs

at National Stevedoring Company, Cargill Site, Alexandria, Egypt

a)Safety Coordinator

1-Authorize work permit.

2-Train employees and contractors on safety policies and requirements

3-Scaffolding inspector

4-Internal lifting inspector

5-Member of incident investigation team

6-BBS coordinator

7-Prepare safety reports

8-SIF (sever incident and fatality) assessment team leader

9-Lead fire marshals

10-Observe and manage fire technicians

11-Contact the CDP (civil defense police) port section to have welding permission for the company

12-Contact ministry of labor EHS department to have all signatures for safety meetings

13-Contact the port administration to enter oxygen and oil pumps to company

b)Food Safety Coordinator

Job Role:

- prepare food safety manual and procedures.

- Hazard analysis critical control point ( HACCP) program

- Internal audit & external audit over suppliers

- implement self-hygiene policy

- implement pest control policy

- Improve PRPs

- train employees and contractor on food safety.

- Report and investigate the food safety incidents.

- contact port administration to give permission for onyx car to take the garbage out of site

- contact delegation of ministry of agriculture, ministry of health and central lab to come to take samples and give permission to the company to stevedore the vessel

Research assistant, Lecturer

Egyptian American Center Location: Alexandria, Egypt

Company Industry: Education, Training, and Library

Job Role: Education/Training

June 2009 - December 2009

Achievements

I rose up the quality of BBS (Behavior based on safety) 3.2 out of 5 to 4.5 out of 5 and that through theoretical training, assign old members in BBS team to observe new members and give them training on site and I was reviewing 10% of monthly BBS observations and retrain people who submit poor observation.

I achieved 84% in Cargill global corporate food safety audit and it was required 80% to exceed expectation.

I reduced the budget of the HSE&FS department to 75% from the predictable budget without effecting neither component nor the quality.

I was the champion for preparing the security plan for the company.

I developed the emergency plan to be compatible with real situation.

I achieved 1+ Million working hours without LTA

Create commercial department for GSS Sudan and started its operation.

Skills

giving presentation

Level: Expert Experience: 5 years or less Last Used: 1 month or less

a team player

Level: Expert Experience: 5 years or less Last Used: 1 month or less

Negotiation skills

Level: Expert Experience: 5 years or less Last Used: 1 month or less

Information analysis

Level: Expert Experience: 10 years or less Last Used: 3 months or less

Team Management

Level: Intermediate Experience: 5 years or less Last Used: 1 month or less

Languages

English

Level: Expert Experience: 5 years Last Used: 1 month

Arabic

Level: Expert Experience: 10 years Last Used: 1 month

Personal Information

Place & Date of Birth: 25 March 1986 / Alexandria, Egypt

Nationality: Egypt

Marital Status: Divorced

Driving License Issued From: Egypt, Sudan

Address: Building No. 9, 43rd st. off Mustafa Kamel st., Smoha, Sidi Gaber, Alex

References

Hussein Mohamed Fikry

Job Title: HSE manager

Company Name: Lesaffre

Phone Number: +201*********

Email Address: *******.*****@*******.***

Mohamed Hussein Elbaz

Job Title: Chief Operating Officer at Bunge Egypt

Company Name: Bunge

Phone Number: +201*********

Email Address: **********@*****.***

Mohamed Ben Brahem

Job Title: Country manager

Company Name: GSS Sudan

Phone Number: +216******** / +249*********

Email Address: *****************@*******.***

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