Customer Service Staff Pharmacist
Resume:
Kyle Garner
Perrysburg, OH
*********@*****.***
Objective
Experienced retail pharmacist with a history of delivering exceptional customer service and optimizing pharmacy operations. Proficient in prescription processing, inventory management, and patient education. Seeking to leverage my skills and expertise to enhance patient care, improve operational efficiency, and contribute to a patient-focused pharmacy team. Experience
August 2019 - PRESENT
Rite Aid, Toledo, OH - Staff Pharmacist
● Process and distribute prescription medications safely and effectively.
● Educate patients on the value of vaccines and administer them.
● Maintain inventory of medications and pharmacy supplies.
● Provide counseling to patients on over-the-counter medications and new prescriptions.
● Mentored and instructed pharmacy interns.
July 2017 - August 2019
CVS, Woodhaven, MI - Pharmacist in Charge
Took over management of "problem" store. Achieved company targets for inventory metrics and customer service metrics.
In addition to staff pharmacist responsibilities:
● Trained and educated pharmacy staff on company policies and procedures.
● Trained pharmacists and pharmacy staff from acquired pharmacies on CVS system and procedures.
● Hired and trained new pharmacy technicians.
● Provided and maintained pharmacy staff schedule.
● Planned and led pharmacy team meetings to ensure staff cooperation.
● Attended leadership meetings to receive company updates and inform the rest of the pharmacy staff.
2
October 2016 - July 2017
CVS, Royal Oak, MI - Pharmacist in Charge
In addition to staff pharmacist responsibilities:
● Trained and educated pharmacy staff on company policies and procedures.
● Trained pharmacists and pharmacy staff from acquired pharmacies on CVS system and procedures.
● Hired and trained new pharmacy technicians.
● Provided and maintained pharmacy staff schedule.
● Planned and led pharmacy team meetings to ensure staff cooperation.
● Attended leadership meetings to receive company updates and inform the rest of the pharmacy staff.
August 2015 - October 2016
CVS, Lincoln Park, MI - Staff Pharmacist
● Process and distribute prescription medications safely and effectively.
● Educate patients on the value of vaccines and administer them.
● Maintain inventory of medications and pharmacy supplies.
● Provide counseling to patients on over-the-counter medications and new prescriptions.
● Mentored and instructed pharmacy interns.
Education
August 2010 - May 2015
The University of Findlay, Findlay, OH - Doctor of Pharmacy August 2008 - May 2010
The University of Toledo, Toledo, OH
Certifications and Licenses
Licensed Pharmacist - Michigan and Ohio
Basic Life Support - April 2023
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