Experience
Sales Associate
G by Guess • West Covina, CA
Customer service, welcoming customers, and providing recommendations. Product knowledge, communicate with customers about new and upcoming promotions. Processing purchases and returns at the cash register. Assisting with inventory, including recieving and stocking merchandise. Helping with store opening and closing procedures. Alerting management of potential security issues..
Peer Mentor
ARCHES, California Polytechnic University • Pomona, CA 06/2023 - 05/2024
Create and implement workshop or events for fellow students. Assist peers in accessing campus resources, such as tutoring services, counseling centers, career services, andother support programs. Peer mentors assist their peers in understanding coursework, developing effective study habits, and navigatingacademic resources on campus. Assists students throughout the year with academic and college life skill-building by providing peer academic advising and academic support. Makes referrals to campus resources as appropriate in both routine and emergency. Experienced in doing case consult and SOAP notes and case consults weekly. Submit daily communication log, student, and staff. Maintain a limited caseload.
Skills
Communication skills, Time management, Leadership, Microsoft excel, Microsoft word, Bilingual, Documentation review, Computer literacy, canva software, animaker, Customer service, Resource Management, Maintain a limited caseload, Participate in staff disciplinary plans and evaluations Education
Sociology
California State Polytechnic University - Pomona • Pomona, CA 05/2024
President’s Honor List-2023 California State Polytechnic University, Pomona Spring Dean’s List-2023 California State Polytechnic University, Pomona Fall Dean's List-2022 California State Polytechnic University, Pomona Languages
Arabic, English
Verena Missiha
*****************@*****.*** / 626-***-**** / 2523 West Cedarwood Street, West Covina