Customer Service Data Entry
Resume:
Nicole Perez
Fresno, CA *****
****************@*****.***
Work Experience
Full Service Shopper
Instacart Shoppers-Fresno, CA
February 2024 to Present
I’m responsible for the entire shopping process, starting from picking up groceries in the store to delivering them directly to the customer’s doorstep. Accepting or declining orders, managing multiple orders from a single store simultaneously, handling up to three orders. Time management, customer service, messaging customers for replacements and ensuring the right address before delivering their groceries.
Doordash Driver
Fresno, CA
March 2023 to Present
Picking up food orders for customers, shopping and carrying heavy products. Delivering their items carefully to the address provided on the Doordash app. Data Transcriber
IRS-Fresno, CA
February 2017 to June 2021
On time getting to work, sitting for long periods of time from eight to twelve hours a day(if there's OT). 10 key typing with 35 wpm inputting tax w-2 forms into the computer system and more documents attached to it. Multi-tasking making sure all my forms and numbers are correctly input into the system. Fully exceeding my rates and fully successful at my job. Data analysis Cashier/Server
Tomo's Japanese Restaurant-Fresno, CA
October 2011 to November 2016
Responsibilities - Taking walk in orders, phone call orders, greeting customers, customers complaints and solving the complaints, serving and packing food. Cash handling, food preparation, housekeeping, constantly moving and standing long periods of time. Some management skills such as training, inventory and making supply orders for the restaurant.
Event Staff/Security
CSC (Corporation Service Company)-Fresno, CA
February 2007 to May 2009
Standing for a long periods of time 8-12 hours each event, pat downs, bag check, supervising safety at each event, selling items at event stands.
Education
College Degree in Bookkeeping
Peen foster - Scottsdale, AZ
November 2021 to November 2022
Associate in Accounting
Independence University College - Fresno, CA
June 2017 to February 2019
High School Diploma
Central Learning Adult School Site - Fresno, CA
January 2010 to November 2010
Skills
• Data Entry, Outlook, Cashier, Organizational Skills, Excel, Scheduling, Filing, Billing Assessments Customer Focus & Orientation -- Proficient July 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share
• assignment/9tajgsu7bghjy-0u Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Accounting software
• Accounts receivable
• Business Management
• Food Handling
• Payroll
• QuickBooks
• Bookkeeping
Links
https://share.indeedassessments.com/share
Contact this candidate