Stephannie Earl
***********@*****.***
Summary
Self-motivated worker, offering excellent customer service, office support, the ability to work calmly in stressful situations, sales, cash handling, seeking a customer service opportunity. Skills Profile
Problem Solver Team Player Computer Proficient Organized Professional Active Listening Attention to Detail Empathy Employment History
Internal Revenue Service, Ogden, UT 10+ Years
Records Clerk/Data Transcriber
● Examined and organized tax records in an efficient manner.
● Trusted with confidential information.
● Able to quickly comprehend and process complex documents and information. Sentinel Field Services/HUD Government Contract
Clearfield, UT
18 months
Agent
Hired contractors in various states to work on HUD foreclosed homes in order for them to be sold
Convergys/USPS Government Contract
Ogden, UT
2 yrs
Customer Service Agent
● Assisted customers over-the-phone with billing questions and concerns.
● Entered detailed and accurate data into company database.
● Practiced active listening and resolved customer concerns calmly. JC Penney, Riverdale, UT 2 + Years
Coordinator for Custom Decorating
● Met with clients and assisted them to select custom choices.
● Practiced active listening, answered questions, and offered various suggestions. Education
North Eugene High School, Eugene, OR Diploma