Customer Service Patient Care

Crystal Condet *********@*****.***

**** ****** ********* ***.**** LaPorte, Texas 777571 Cell: 832-***-****

Objective

Ambitious individual seeking a challenging position where professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company.

Skills

Motivated self starter team leader

Time management effectiveness

Customer service experience

Basic computers

Certified Nurse assistant

CPR certification

Work History

2011- 2016 St. Dominic Village Skilled Facility Houston, Tx

CNA

—Trained in areas such as patient care, hygiene, privacy, ethics and technical clinical skills.

—Supervised under a licensed nurse, assisting charge nurse with various procedures, such as wound care, etc.

—Improving patients’ comfort and overall quality of life by delivering compassionate and individualized care.

—Provided detail and accuracy in documentation at the end of shift

2016- 2021 Strength Within Healthcare Pearland, TX

Home Health Aid

—Turning or transferring patients in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.

—Provide patients and families with emotional support and instruction in areas such as caring for elderly patients, preparing healthy meals, living independently, or adapting to disability or illness.

—Frequent visits to doctor appointments

—Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

2019-current Private Sitter Houston, TX

CNA

—Providing basic care and support for patients under supervision of a licensed nurse.

—I was responsible for answering calls from patients, checking vitals, cleaning medical supplies and equipment, assisting

with ADL’s, communicating/ documenting patients’ concerns, ensuring safety protocols and procedures are properly followed, toileting patients, fluid intakes, hoyer lifting, keeping patients clean and attending to patient hygiene.

Education

1994 Jesse Jackson and Associates Houston, TX

Graduated G.E.D

2011 Smithwood Medical Institute Houston, TX

Certified Nurse assistant

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