Lead Phlebotomist
Resume:
Stephanie Thomas
Georgetown TX 78633
512-***-**** ******************@*****.***
Objective
Reliable and punctual Phlebotomist, able to handle fast-paced and detail oriented work. Proven willingness to take on any task to support the team and help the business succeed. Wanting To obtain a full time position in a setting which utilizes my self-motivation, ability to work independently or as a team, desire to learn, to be creative within the given task, customer service and detail oriented skills. Education
Diploma-2008 Graduate; Jarrell High School
University of Phoenix Arizona-2009-2010
Paul Mitchell Academy 2012-2013
September 2006- Phlebotomy certification - First Response Medical Training,LLC Certificate Number: PTC-4533
*BLS certified
Skills & Abilities
● Efficient in Microsoft Word, Excel, Power-Point, multi-line phone systems, typing, scanning equipment, fax machines, communication skills, outstanding customer service skills and the ability to multi task. Excellent verbal communication and Great bedside manner to patients, especially when those are nervous or afraid. Ability to keep up with multiple different items and still maintain a professional, organized manner.
Experience
Trident care: March 2021- January 2022
• Followed protocols for proper patient identification; communicated effectively with patients, via telephone and in person.
• Collected laboratory specimens from patients at rehabilitation hospitals and skilled nursing facilities throughout the Denver metropolitan area.
• Labeled and processed specimens obtained from patients using approved procedures to maintain specimen integrity.
• Prepare paperwork assigned to the patients requisition information, confirming patients' identification.
• Provide extraordinary customer service to patients and adhere to established safety procedures Greenleaves Diagnostic: November 2020- late March 2021 Lead tech/assistant manager
• Makes changes in the schedule as necessary.
• Provide coverage as needed.
• Uses sound judgment in handling problems.
• training of new employees
• making certain that all orientation and competency paperwork is complete and accurate.
• Performs all duties and responsibilities of a phlebotomist. Performs venipunctures on difficult patients when phlebotomists are not able to obtain samples.
• Works collaboratively as a senior member of the phlebotomy team.
• Demonstrates ability to effectively communicate with all team members, team leaders, supervisors, managers and administrators. Along side the homes being serviced as a lead.
• capable of identifying and correcting problems that may adversely affect test performance or reporting of test results
• All other responsibilities as a phlebotomist at lead tech/asst. Manager level Gamma Health Care:*covid*no longer with the company,shut down*Lead tech(with them for over 2 years)
● Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
● Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
● Prepare blood-collecting equipment, draw blood, and safely store and transport samples.
● Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
● Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service.
SCOTT AND WHITE DONOR SERVICES- MARCH 2019- NOVEMBER 2019
● Hands-on experience in executing donor blood collection, processing and labeling activities
● Operational knowledge of phlebotomy techniques and Laboratory Information System
● Extensive knowledge of donor screening, medical history verification, and registration processes
● Familiarity with government-approved regulations, safety rules, and sterile techniques
● Ability to clean, organize, and restock all assigned job area, properly
● Ability to interact with donors, colleagues, and management, in a professional manner Evans Ewan & Brady Insurance
● Front Desk Receptionist 12/05/2011-03/15/2012
● Sorted and Routed mail for the office
● Answered multi line phone and transferred calls to appropriate personnel and took accurate messages
● Processed claim requests for approval, replied to customers with approved requests
● Took information for quotes and with approval processed the quote information, contacting clients
● Archived company documents from and to customers and with office personnel Page 2
● Quality control of all client records
● Clean and organized receptionist area
620 Café&Bakery
● Server-05/2006-2015
● Ensure work stations are prepped for shift
● Greet all customers promptly and enthusiastically
● Accurately take each customers orders
● Properly enter customers’ orders into Micros Computer System
● Ensure quality of food upon presentation to customers
● Assure complete customer satisfaction
● Collect payment from customer and make change as necessary
● Restock area for next day
● Meticulously clean work area
HOSTESS:
Welcome patrons as they enter Restaurant
Show customers to available tables
Prepare silverware to deliver to tables upon sitting Maintain clean and organized foyer and hostess stand BAKER:
Answer multi line phone
Take accurate Togo orders
Assemble to go orders from kitchen before sending with customer Bake and decorate cakes/pies from scratch
ASSIST. OWNER:
Assist in creating business cards labels and promotional material Assist in construction of websites
Austin Maternal Fetal Medicine:
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February 2017-July 2017
• Medical office Specialist
• Answered multi line phone and transferred calls to appropriate personnel and took accurate messages
• Processed and confirmed insurance policies with clients and insurance companies
• Organized office and all supplies within
• Archived company documents from and to customers and with office personnel
• Quality control of all client records
• Worked efficiently in scheduling systems, Microsoft office, and all insurance company websites
• Handled important and vital confidential information
• Worked in Calculating numbers for the Nurse and Doctor on staff References:
Amanda Frymire: 512-***-****
Linda Shea: 512-***-****
Alexandra Rayburn: 325-***-****
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