Service Representative Customer
Resume:
LORY A. MACCHIONE
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**************@*****.***
CAREER GOALS
Utilize my talents to guide a supply strategy for a growing company: Global Sourcing to Meet Local Needs. PROFESSIONAL EXPERIENCES
Global Buyer, Purchasing Department Electronics For Imaging -2016-June 2024 I was responsible for corporate purchasing of inventory and noninventory, as well as miscellaneous supplies for locations in Australia, California, China, India, Italy, Michigan, Poland, Pennsylvania, Spain, and the United Kingdom and our headquarters in Londonderry, New Hampshire.
• Responsible for extensive, consistent, and constant SAP and Material Management among virtually all departments.
• Supported 25 to 30 international Field Service Teams by supplying materials, obtaining storage locations, billing assistance, and serving as a customer liaison.
• Managed thousands of items and purchased millions of dollars directly with vendors such as Dell; Motion; Amazon, Global, Grainger, and Ricoh; while at the same time seeking better terms, pricing, and services.
• Worked daily with Research & Development, Engineers, Chemists, Machining, Facilities, Product Managers, Planning, and Shipping/Receiving to source materials to meet their immediate needs and long-term goals.
• Directly involved with developing internal and external fraud prevention and cost control procedures and protocols.
• Accounts Receivables and Payable roles via ERP software, SAP
• Maintained Import/Export compliance with customs, SDS, product certifications, and logistical requirements with a wide range of sources and international transfers of finished goods, parts, and services.
• Evaluated quotes and coordinated with suppliers to provide required component bids and analyzed supplier performance for improvement.
• Established professional relationships with suppliers and provided an effective interface with all departments
• Developed and maintained Ebay account selling over stocked items to reduce inventory and create cash flow.
• Created reports from SAP for others to see cost and planning on materials that are needed and ordered. Facilities Coordinator, Meredith, NH & Londonderry, NH Electronics For Imaging 2013 – 2016
• Coordinated and enforced security and safety policies for our Corporate Headquarters.
• Assisted in the planning and transition from our Meridith HQ to the Londonderry HQ.
• Managed purchase orders and requisitions through SAP for four locations of EFI.
• Administered Safety Training, CPR, First Responder, and Compliance Courses
• Assisted Accounts Payable department for communication and task completion of vendor agreements and payments. Receptionist, Meredith, NH to Londonderry, NH Electronics For Imaging2011 - 2015 PROFICIENCIES
• Excel, SAP, Microsoft Office, Word, Teams, Cisco, Jabber, Zoom, E-Bay, I-Shop, and most online portals.
• Multi-tasking, problem solving, expediting resolutions and coordinating interdepartmental productivity. PERSONAL PROFILE
• I am a reliable, flexible, and hardworking employee, who strives for success for myself, and for my colleagues.
• In my experience, assisting those around me is prerequisite to reaching organizational and personal success.
• Ability to adapt to multiple roles while using resources readily available to me to produce exceptional results.
• Supervisors appreciate that I find and make recommendations for enhancing systems, resources, and procedures to achieve continuous improvement.
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