Medical Billing Health Information

DEANNA HELSLEY

Chillicothe, IL ***** 309-***-**** *.*******.***@*****.*** www.linkedin.com/in/deanna-helsley HEALTH INFORMATION SPECIALIST

Aspiring Health Information Specialist seeking to leverage extensive knowledge in medical billing and coding to secure a position as a CCA or CCS credentialed professional through AHIMA. Motivated Medical Billing and Coding Honors graduate with classroom experience in medical terminology, pathophysiology and pathopharmacology, HIPAA compliance, inpatient procedural coding, diagnostic coding, and coding compliance.

CORE COMPETENCIES

Technical Skills:

• EHR • ICD-10-PCS • ICD-10-CM• CPT • Microsoft Office

• 3M Encoder

• Medical Terminology

• HIPAA

Soft Skills:

• Problem-Solving • Detail-oriented • CMS Coverage Database

• Written, Oral, and Electronic Communication.

• Compliant Physician Queries • Research Strategies EDUCATION

Undergraduate Certificate in Medical Billing and Coding – Health Information Coding DeVry University – Online Graduated: December 2023

• GPA: 3.72

• Key Coursework: Fundamentals of Human Anatomy & Physiology w/ Lab, Pathopharmacology, Medical Terminology, Introduction to Health Services & Information Systems, Health Information Processes w/Lab, ICD Coding I w/ Lab, Health

Insurance & Reimbursement, CPT w/ Lab, ICD Coding II w/ Lab, CPT w/ Lab II, Legal & Regulatory Issues in Healthcare

ACADEMIC TRAINING

• AHIMA Member since November 2023

• The National Society of Leadership and Success Member (Chicago, IL Chapter since September 2023)

• Frequent attendee of industry webinars

WORK EXPERIENCE

Pizza Hut Assistant Manager 2019-2020

• Hired, managed, trained, and motivated Team Members.

• Ensured that all laws and legislative guidelines were being met.

• Built sales and control costs by maintaining inventory and Quality Control.

• Ensured that all controls were in place to minimize losses. H&R Block Tax Associate 2016-2018

• Followed federal and state regulations for accurate and compliant tax preparation.

• Safeguarded client privacy as required by law.

• Maintained continuing education to stay up to date on tax law changes. Mediacom Cable Company Commercial Sales Representative (Business Sales) 2009-2014

• Answered customer inquiries and solved problems regarding billing, services, and products.

• Interacted with customers by telephone, as well as e-mail, mail, and fax.

• Utilized appropriate sales and retention guidelines to properly process customer requests.

• Assessed customer needs and interests in order to exceed or maintain minimum sales, quality and productivity standards.

• Demonstrated courtesy and patience in customer relations.

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