Auto Body Production Team

Jane Rosales

***** ******* ** *********** **, ***16 909-***-**** **********@*****.***

Objective: Reliable Collision Estimator with then 8+ years in the Automotive Industry. I’m punctual, organized and skilled in most areas of the auto body industry. I’m Bilingual.

Functional Summary

As an Estimator, I work closely with the production team and I’m responsible for providing accurate information to customers and the dealership teams in terms of pricing, damage, and estimated time of repair. I maintain strong communication with customers.

Covina Auto Body 03/2023- Current - Covina, Ca Estimator Assist customers with service and repair needs, upselling on repairs. Updated customer and vehicle records, prepare invoices and provided estimated cost of repairs and completion times. I collaborate with technicians to determine repair times, cost and project completion dates. Ensured customer satisfaction by addressing concerns and resolving issues in a timely manner.

CARSTAR Intrepid Collision 02/2016- 03/2023-Colton, CA Estimator

I started off as a receptionist answering calls, making copies, creating the repair order, checking in vehicles and making status calls. After one year I became a certified estimator. This part of the job required detail. I took status photos on repairs. My primary responsibility is creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. I accurately assess the damage of vehicles and document repairs and parts replacement on the damage appraisal. I’m familiar with Quick books for cutting checks and a beginner with creating invoices using quick books. I also ordered body/paint materials. I would Opening and closing the shop and assign labor to tech/painter.

Fix Auto Redlands 08/2014-11/2015 - Receptionist I handled the front office maintained a clean and stocked area. Checked in vehicles when they were dropping off for repairs. Converted EMS estimates into repair orders or just created an RO. Answered 4 phone lines. Used all office equipment, filing, invoices, and closed files I schedule or assist in scheduling appointments

Chaffey Auto Body Collision 04/05 to 10/07 - Montclair, CA Receptionist/Office Administrative

I providing excellent client care and I checked in vehicles, I opened files for our clients. Taking picture of vehicles and sending those out to insurances was a must. I did follow ups on clients to update status of vehicles .I began to close files and billing insurance company. I would also make bank deposit as well as batch check and credit card machine. I would file closed document and make copies as well as fax.

Education 2000-2003 Chaffey High School Ontario Ca, High school diploma

2012- Present San Bernardino Valley College, associate degree in sociology

I-Car Platinum certified

Computer Skills

MS Word Excel, Shop Manager, Ultra Mate, CCC One, Meditech, Cboard, Outlook, Windows, Mitchell connect.

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