Customer Service Sales Manager

Syed Rizvi

Retail Sales Manager

******@*****.*** • 848-***-****

*** ****** **** ***, ***********, NJ 07751

Diligent and results-oriented sales manager with 15+ years of experience in formulating and implementing effective sales strategies to drive sales and optimize revenue growth. Highly proficient in negotiation, managing finance, and providing exceptional customer service. Performance-driven leader with comprehensive product knowledge and demonstrable success in mentoring and spearheading robust sales teams to attain business objectives. Adept in Microsoft Office Suite and delivering impactful presentations. Outstanding collaborator with ability to partner with multidisciplinary teams and forge enduring relationships with clients, vendors, and key stakeholders.

Areas of Expertise

Marketing & Sales

Networking & Sourcing

Client Relationship Management

Sales Strategy

Customer Service

Training & Team Building

Financial Analysis & Planning

Tracking & Reporting

Financial Modeling

Professional Experience

Transdev N.A Nov 2023 – May2024

Driver

Drive people with disability to their destinations. Handling Daily with different type of passengers. Need excellent communication with the passengers.

Alliance Mobile AT&T Jun 2023 – Oct 2023

Sales Lead Representative

Sales Leader in store. Customer Service, Trouble Shooter, Networking. Making sales leads. Daily Inventory. Keep the Store clean and presentable. Display phones on floor everyday and lock them overnight.

Following the Daily open activities and procedures, Customer service handling various types of troubleshoot and turn them into sales. Follow sales leads and networking.

Create Leads and follow up, Do all Monthly and daily training meetings. Complete the sales goals.

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Carol GRW, Maryland O Oct 2021 – Aug 2022

Store Manager

Lead Sales and Manage Store with high standard. Dealing with vendors, Ordering, Keeping stock up to date. Making the store full of stock at all the times. Staff scheduling, price changing, store ordering managing daily cash and deposits.

●Facilitated various business functions including sales, marketing, staff training, management, deploying employees to duties, and handling complaints while ensuring best-in-class customer service.

●Handling U Haul renting, reserving Trucks and goods for customer, renting and returning the trucks, checking the trucks as per requirements for U Haul and management.

Al-Saga, Almaty, Kazakhstan Nov 2002 –Mar 2020

Finance Manager

Administered overall company finances, import and export receivables, payrolls, payments, multiple accounts, and employees within finance department. Determined present and forecasted financial health of company by conducting advanced financial analyses. Simulated financial scenarios through financial modeling and demonstrate potential outcomes and scenarios to management team. Collaborated with senior management to devise and execute funding strategies. Reviewed financial and legal documents to verify accuracy and ensure compliance with financial principles and guidelines.

●Controlled functions of 14 fast food chains and oversaw multiple managerial responsibilities such as establishing goals, hiring and firing, cash collection, and processing salaries and payments to vendors.

Additional Experience May 1995 – Nov 2002

Brand Master, Sears Roebuck & Co, Woodbridge, NJ

Provided effective after sales follow-up and services while efficiently managing and resolving complaints. Contributed significantly towards creating positive brand image, stimulated customer interaction and communication, and devised strategies to increase sales and enhance brand revenue.

Sales Manager, Trader Horn, Union & Rahway, NJ

Retail Sales, New Mark & Lewis, Jersey City & Paramus, NJ

Education

Associate of Business Administration

Robert Finance Business Institute, New York City, NY

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