Medical Assistant Front Office

Location:

Erwin, NC, 28339

Salary:

Posted:

June 25, 2024

Contact this candidate

Resume:

Sondra K. Murphy

*** * * ******

Erwin, NC *****

910-***-****

************@*****.***

OBJECTIVE To obtain a position in which I can become a valuable part of a team while at the same time utilizing my knowledge and skills to perform my job to the best of my ability.

EDUCATION Bayside High School June 1993

4960 Haygood Road

Virginia Beach, VA 23455

Medical Office Procedures Certification June 1993

Virginia Beach Vocational Technical

2925 N. Landing Rd.

Virginia Beach, VA 23456

Certified Nurse Aide Certification August 1994

Certified Medical Assistant Certification June 2002

Ivy Tech State College

50 W Fall Creek Parkway N Dr

Indianapolis, IN 46208

WORK EXPERIENCE

Wesley Medical Clinic 08/1994-11/2008

6708 S. Anthony Blvd.

Indianapolis, IN

Amanda Bolling, Office Manager 317-***-****

Employed as Medical Assistant/Receptionist, front office duties included answering phones, accepting payments, scheduling appointments, confirming insurance coverage, confirming amount due at time of service, collecting any payments due, scanning documents into emr answering any questions patients may have, and maintaining cleanliness of front office and waiting room. Back office duties included taking and recording vital signs, recording patient complaints and history, preparing patient for procedures/exams, performing ekg, pft testing, phlebotomy, injections, collection of samples for lab tests, assisting with exams and procedures, ensuring referrals are sent, following up on referrals, accepting calls for medication refills, getting approval as needed for refill requests, sending refills requests to pharmacy via fax program, monitoring incoming reports, and ensuring that information gets to proper provider. Stocking supplies in exam rooms and other areas of care. This position required the use of an electronic medical record, an extensive knowledge of Microsoft Office programs, the ability work as a team, and the ability to interact with and provide care to patients on a daily basis.

Home Care Aide CNA/Medication Aide 12/2008-08/2012 1449 Mingary Avenue, Fayetteville, NC 28306

Mina Ferguson 757-***-****

Employed as home care aide for patient which included but was not limited to assisting patient with bathing, dressing, eating, ensuring patient was able to ambulate without falling, light housekeeping, preparing meals, taking temperature, blood pressure, checking blood sugar, keeping a record of vitals, setup and administering medications, preparing meals, transporting patient to and from appointments, and relaying any changes or concerns to the patient’s family and medical provider.

Brotlin Accounting 11/2012-09/2019

1402 Interstate Dr,

Dunn, NC 28334

Michelle Brotlin 919-***-****

Employed as Receptionist/Assistant. Daily tasks included answering phones, scheduling appointments, confirming appointments, maintaining client files and profiles on computer, requesting appropriate documentation as needed, answering questions and addressing needs of clients, maintaining a clean office, and stocking office supplies. This position required organization and the ability to multitask. The office became busiest during tax season which required patience in stressful situations.

MedFirst Primary and Urgent Care

1728 Fordham BLVD #151

Chapel Hill, NC 27514

Kaitlyn Dalton 919-***-****

Employed as a medical assistant/receptionist. Daily medical assistant tasks included taking pts vitals, charting on patients condition, performing labs and charting results, performing DOT drug screens and physical and sports/school physicals. Primary care patients often required A1C, glucose and urinalysis. Urgent care patients required various types of care, including urinalysis, EKG, breathing treatments, ear flushing, and assisting the provider with procedures. Receptionist duties included answering phones, checking patients in and out, scheduling follow up appointment. Front desk duties also included confirming insurance coverage and collecting copays. Since the recent COVID outbreak, other duties were required which included swabbing patients, running tests, charting results, and getting results to patients per phone/email/fax or in person print outs. The office scheduling at times was increased by 50 patients per day (in addition to the non-covid primary and urgent care patients. Because Medfirst has several offices at times I traveled to fill in at other offices that were short staffed. This position required flexibility and dedication.

RELATED SKILLS

Type 70wpm

Proficient in MS Programs

Experienced with electronic medical records Ex: EMDs, IMS, and

Athena.

Strong organizational skills and detail-oriented

Effectively handle multiple tasks simultaneously

Demonstrated ability to acquire and apply knowledge rapidly

Can work independently with minimal supervision and

contribute to a team environment.

IM injections, PPD placement, and blood draws.

REFERENCES