Mental Health Case Management
Resume:
Shirley Moore
MSW, SSW, GC-C, CAADC, DP-C, BSW
******************@*****.***, 616-***-****
SKILLS
Case Assessment w/client advocacy Verbal Communication
Adaptable Behavior Modification
Problem-solving Time Management
Coaching collaborating w/Probation/Parole Officers
Community Liaison
Work Experience
CEI Community Mental Health Lansing, MI 2/20-present
Managed a caseload of 12-20 clients under the age of 18 years with mental, behavioral, emotional, or developmental problems and performed weekly visits with clients and families to help manage children's behaviors, seeing families, in the community, schools, or their homes and probation, and courts.
Implemented behavioral modification techniques for clients struggling with unhealthy
patterns of behavior or thought processes contributing to their mental health challenges.
Worked with teens transitioning into adulthood and everything that goes with that, school, work, and finding resources in the community.
A Forever Recovery Treatment Center Battle Creek, MI 10/18-11/19
Managed a caseload of 10-15 adults in a drug rehab facility and case management daily with clients and group sessions on certain topics to address staying sober.
Collaborated with interdisciplinary teams to provide comprehensive care for complex client needs.
Utilized motivational interviewing techniques to help clients recognize personal barriers to change and identify action steps toward improvement.
Developed and maintained relationships with referral sources to support continuity of care.
Summit Pointe CMH Battle Creek 5/17-4/18
Managed a caseload of 20-30 adults on probation monthly and 10-15 youth weekly, 6-10 in outpatient and youth facility in groups weekly, with mental health, behavioral, emotional, or developmental problems, seeing families, in the community, schools, or their homes.
Collaborated with interdisciplinary teams to provide case management for clients.
Developed substance misuse curriculum promoting abstinence from drugs and alcohol for youth facility.
Assisted clients in gaining insights, establishing clear goals, and planning strategies to reach personal targets.
Holy Cross Women’s Behavior Facility Lansing, MI 12/16-5/17
Managed a caseload of 3-5 women over the age of 18, and performed daily visits with the women in the prevention of relapse and increased retention in treatment programs, with a supportive and non-judgmental environment.
Reduced relapse rates by providing comprehensive aftercare support and resources for
clients transitioning to independent living.
Collaborated with multidisciplinary teams to provide holistic care for clients, addressing mental, physical health, and social needs, coordinating external agencies; and legal and social service systems for continuity of care for clients.
Family Guidance City Linc Battle Creek, MI 6/16-12/16
Managed a caseload of 20-30 foster children under 18, and performed weekly visits to foster homes, for reunification or forever homes, & providing case management.
Enhanced communication between clients and providers through consistent follow-up
emails, or calls with progress updates.
Educated clients on available programs, benefits, and services, empowering them to
make informed decisions about their care needs.
VOLUNTEERING
Palliative sitter, VA Medical Center, Battle Creek, MI 9/13-2/19
Interacting with the vets by reading or talking in the hospital.
Creating a safe space for patients to reduce their anxiety with someone by their side as
they actively die knowing that they are not alone.
Social Work Intern, KPEP, Battle Creek, MI 2/14-5/15
Assisted men/women with rebuilding their lives, and connecting to resources in their communities with family ties, visits quarterly.
Assisted in relapse prevention, and recovery from substance abuse. Assisted men/women
with new coping skills for any concerns.
ACADEMIC CREDENTIALS:
Masters of Social Work Bachelor of Social Work
2013-2015 2010-2013
University of New England Spring Arbor University
Biddeford, ME Spring Arbor, MI
Certified Grief counselor School Social Worker
The American Academy of Grief Counseling Spring Arbor University
Warren, OH Spring Arbor, MI
License
Certified Grief Counselor (GC-C)
Advanced Alcohol & Drug Counselor, CAADC, DP-C
Limited License Bachelor of Social Work
SSC- School Social Worker
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