Customer Service Quality Control
Resume:
Jaquan Hale
Atlanta, GA *****
***********@*****.***
Joined the national guard for 4 years, during that time I’ve worked customer service and few warehouse jobs and also some construction as well, I have a lot of knowledge on different things I also have great computer skills, very hard worker, very punctual, fast learner and problem-solving skills, I also have some college education from Alabama state university Work Experience
Construction/ assembler
JSI Cabinetry - Atlanta, GA
February 2023 to April 2024
Assembled and put together cabinets from different wood mill companies and transported them to places such as, Lowe’s, Home Depot, and other companies as well as homes, also did quality control to make sure there where no defects in the work, always got to work on time, we also got paid on commission by how much work we did and how fast we did the work, the highest you could was $21 an hour which meant you would have to build at least 30 to 40 cabinets a day I would do close to 30 a day Customer Service Representative
Foundever - Montgomery, AL
March 2020 to January 2023
Customer service rep for Bank of America, mostly handled people who had checking and savings accounts, dealt with very irate customers, so that gave me great patience and comprehension skills, being a very persuasive person and gained our company more customers that would open accounts with Bank of America from time to time.
Army National Guard
DOD - Fort Jackson, SC
January 2018 to September 2022
• Receiving, inspecting, and inventorying
• Loading and unloading
• Storing
• Issuing and delivering
• Maintaining automated supply systems
• Securing and controlling weapons and ammunition
• Scheduling and performing preventive and organizational maintenance on weapons
• Operating unit-level computers
• Preparing unit and organizational supply documents UPS Package Handler/loader unloader
United Parcell Service UPS - Montgomery, AL
October 2018 to January 2020
Part-time warehouse job at UPS, unloaded packages from trucks, also scanned and put packages in the right order to be shipped to different states after sorting them. Education
College in Business
Alabama State University - Montgomery, AL
August 2017 to May 2022
Skills
• Microsoft Office
• Computer Science
• Logistics
• Microsoft Powerpoint
• Warehouse experience
• Mobile devices
• Military Experience
• English
• Leadership
• Warehouse experience
• Logistics
• Customer service
• Carpentry
• Debits & credits
• Military
• Customer relationship management
• Assembly
• Quality control
• Heavy lifting
• Security
• Mechanical knowledge
• Computer skills
• Communication skills
• Outdoor work
• Distribution center
• Power tools
• Shipping & receiving
• Landscaping
• Inventory management
• Inventory control
• Microsoft Word
• Warehouse management
• Landscape maintenance
• English
• Construction
• Trim carpentry
• Drywall
• Materials Handling
Certifications and Licenses
Driver's License
Pallet Jack Certification
April 2022 to June 2025
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