Office Manager Business Administration

Dr. Nell Austin ASBA, BSBA Management, M. ED, ED. D

To succeed in an environment of growth and excellence and earn a job that provides me job security and satisfaction and self-development and help me achieve personal as well as organizational goals. Helping students from all cultural backgrounds to achieve educational skills and to successful in all levels of education whether it is online or face-face. To be an expert in area of work, with passions for challenges with working with diverse people and communities. And looking for role to apply my skills and ability to showcase my knowledge.

**************@*****.*** 936-***-**** or 936-***-**** Lufkin, Texas

EDUCATION

Colorado Technical University November 13, 2007

Associate of Science Business Administration

Specialization: Business

Colorado Technical University June 27, 2009

Bachelor of Science Business Administration Management

Specialization: Business Management

Strayer University September 12, 2012

Master of Education

Specialization: Adult Education Development

Northcentral University April 27, 2015- March 4, 2020

ED. D Doctor of Education

Specialization: E-Learning

RELATED EXPERIENCE.

Texas Gospel Music Excellence Awards February 2019- present

Dean of Workshops and Curriculum

The Dean Workshops and Curriculum is a position that focuses on supporting instructors and instructional leaders to deliver the most rigorous and joyful academic experience for our student’s attendance through observation and feedback, data-driven instruction, curriculum and assessment, professional development, building team culture through strong leadership skills, and contributions to organization-wide initiatives.

K-Force March 2013- June 2019

State Test Administrator/Homeschooler Students Teacher

■ Assessments: Individuals who are authorized to conduct test administration procedures that involve viewing secure state assessments STARR testing which have an added responsibility of maintaining confidentiality. Reading, Science, Math, History for homeschool students.

Swift Cash June 2019-December-2020

Office Manager/ District Manager

■Direct and oversee all operational aspects including distribution.

■Customer service.

■Sales, marketing.

■Human resources and administration in accordance with the company’s objectives.

Central School District, Pollok Texas January 2004- May 2007

Sub/Teacher

■ Planning and preparing courses and lessons.

■ Instructs, supervises, and facilitates student learning.

■ Design educational activities that promote physical, social and intellectual growth of students.

■ Communicate with parents about students' progress and development.

■ Ensure safe learning environment in the classroom.

■ Assist and support other teaching staff in implementing daily programs.

Cash Access, Lufkin Texas May 1999- December 2008

Office Manager/District Loan Officer

■ Meet with applicants to obtain information for loan applications and to answer questions about the process.

■ Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

■ Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

■ Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

OTHER EXPERIENCE

Texas Home Health, Lufkin Texas June 1990- October 2004

Home Health Provider

■Answer phone calls and inquiries concerning available programs and services.

■ Provided a safe and welcome environment for people to visit.

■ Counseled individuals about mental health and mental health issues.

■ Home visited made upon to assist the elderly.

Pizza Hut, Jasper Texas September 1986- September 1989

Manager/ Accounting

■Maintained fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.

■ Ensured food quality and 100% customer satisfaction.

■ Ensured Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met.

■ Interviewed, hired, fired, and maintained schedule.

Mary Dickerson Hospital, Jasper Texas March 1986- February 1988

Lead Nurse Aide

■Worked closely with and under the supervision of either a licensed practical nurse (LVN) or a registered nurse (RN).

■Monitored patient’s vital signs and record significant changes.

■Check patient’s blood pressure, pulse, temperature, and respiration frequently.

■Report any new health issues or side effects, negative or positive improvements, and other significant changes.

Angelina Health District Lufkin Texas June 1988- June 1991

Clerk/ Receptionist/Administration Lead

■Received, direct and relay telephone messages and fax messages.

■ Direct customers and the public to the appropriate staff.

■Picked up and deliver mail. Answer all telephone calls.

■Maintained the general filing system and file all correspondence.

■ Maintained an adequate inventory of office supplies.

Long John Silver, Lufkin Texas January 1982- September 1984

Assistant Manager Team Lead

■ Supervised entry-level workers and set schedules.

■Assisted managers with hiring and training new employees, delegate work, and assist restaurant managers.

■Prepared foods cleaned and organize workstations and restaurant locations and ensure quality satisfaction.

Dinner Bell Café, Kirbyville Texas July 1977- June 1980

Manager

■Supervised employees and other duties assigned by manager regarding operation of the restaurant.

■Replaced manager when he/she absence.

RELATED WORK

■ Fundamentals of Management ■ Theories of Teaching and Learning

■Foundations of Human Resources Management ■ Methods of Teaching Adult Education

■ Professional Communications ■ Curriculum Design and Development

■ Managerial Accounting Practices ■ Diversity in Adult Education

■ Business Strategy ■ Organizational Training and Develop

■ Business Decision Making ■ E-Learning Specialty

■ Perspectives on Adult Education ■ Qualitative & Quantitative

■ Project Management ■ Quality Control

LANGUAGE: English

SKILLS:

●Proficient in Microsoft Word

●Excel

●PowerPoint

●Access

●Moodle

●Blackboard

●Curriculum Development

●Google Suite

●Windows

●Data collection

●Mac OS

●Documentation review

●Computer, Teaching students tutoring

●Presentation Skills

KNOWLEDGE:

●Experience working with students

●Behavior management

●Contracts

●Construction

●Employee orientation

●Public relations

●Management

●Fundraising

●Classroom experience

●Sales

●SAT

●ACT

●PSAT

●Fundraising

ABILITIES:

● Research

● Change Management

● Computer Networking

● Credit Analysis

● Management

● Experience working with students

● Behavior management

PROFESSIONAL REFERENCES:

Sal Vargas / President the Atlas Group/ University Advisor/ Mentor - 385-***-****

*******@*****.***

Annie Beasley- Business Owner /Anna for Manna– Cell- 936-***-****

***************@*****.***

Stewart Blanton- Veteran Affairs Trainer- Cell- 210-***-****

**************@**.***

Nicole Letchworth- Teacher – 936-***-****

***********@*****.***

Joy Rensel- Academic Advisor- 818-***-****

*******@***.***

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